Joe Kemp

Observer
DISC Type : ci

Engineering Director (Backend) at Close

Silver Spring, Maryland, United States

Overview

Joe is an experienced Engineering Director specializing in backend systems at Close. His career showcases a deep technical foundation, progressing from DevOps and infrastructure management to executive leadership as the former CEO of Tricom Systems. He is a Red Hat Certified Engineer with expertise in AWS, Kubernetes, and Python.

Joe is a two-time alumnus of the University of Maryland system, having earned both his Bachelors and Masters degrees there. This strong academic background in the Maryland area forms a key part of his professional journey and personal history.

Unique fact: Joe previously served as the CEO of his own company, where he managed financials, payroll, and architectural oversight for all projects.

Personality Overview

Curious

Value Driven

Example Seeker

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally good communicators and can be hard to convince.

Topics They Care About

Engineering Hiring
He consistently posts about hiring engineers, managers, and specialized machine learning talent for his team at Close, indicating a focus on team growth.
Backend Infrastructure
His career is built on managing complex infrastructure using AWS, Kubernetes, and configuration management tools like Chef and Ansible.
Machine Learning Adoption
He is actively working to hire Close's first machine learning engineer, signaling a strategic push to integrate ML into their product.

Media Appearances

Joe has no verified media appearances

Work History

4-2022
Engineering Director (Backend) at Close
11-2018 - 4-2022
Sr. Backend Engineering Manager at Close
6-2016 - 11-2018
DevOps Engineer at Close
6-2013 - 6-2016
Infrastructure Engineering Manager at RC_ARINC
12-1999 - 3-2014
CEO at Tricom Systems, Inc.

Education

MS from University of Maryland Global Campus
1989 - 1994
BS from University of Maryland

More Information

Social Presence :

Prographics :

Exp : 26 Location : Silver Spring, Maryland, United States Job Level : Mid-senior Designation : Engineering Director (Backend) at Close
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Insights For Selling To Joe

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable
  • Share testimonials from known people and give multiple examples of product value

DONT's

  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Avoid making offhand commitments

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joe is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Joe

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Joe move?

  • They like to be detailed and take their time to arrive at decisions.
  • Can Joe take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Joe

Personality Compatibility


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