Joel Champ

Enthusiast
DISC Type : i

Account Manager at BS&A Software

Bolingbrook, Illinois, United States

Overview

Joel is a technology professional who leverages a diverse background, including military service, to enhance the customer journey as an Account Manager at BS&A Software. He specializes in presenting cloud-based software solutions to clients. He holds a Bachelors degree from American Military University and is a Certified ScrumMaster®.

Outside of his tech career, Joel is a dedicated and high-level practitioner of the Malaysian martial art, Silat Seni Gayong, a passion he has pursued for over 15 years. A U. S. Navy veteran, his journey and expertise in this discipline were significant enough to be highlighted by National Geographic.

Unique fact: Joel was the featured subject of the National Geographic documentary "Fight Masters: Silat, " which chronicled his journey to Malaysia to train with masters of the art.

Personality Overview

Consensus Focused

Story Driven

Optimistic

Unlike D or C types, they are convinced more by stories and testimonials.  They are generally friendly, so be careful when relying on their word. They prefer to build relationships rather than staying totally transactional.

Topics They Care About

Martial Arts
He is a highly accomplished practitioner of the Malaysian martial art Silat Seni Gayong and was featured in a National Geographic documentary about his experience.
Government Technology
As an Account Manager for BS&A Software and previously with GovQA, he has deep experience providing software solutions to municipal and government clients.
Cloud Software
In his role, he actively presents and proposes cloud-based software upgrades to modernize client systems and improve workflows.

Media Appearances

Joel has no verified media appearances

Work History

2-2025
Account Manager at BS&A Software
2-2023
Innovation and Development Manager at Radiological Society of North America (RSNA)
3-2022 - 2-2023
Senior Customer Success Consultant at GovQA - Part of Granicus
9-2021 - 3-2022
Customer Support Specialist at GovQA - Part of Granicus
1-2020 - 9-2021
Service Advisor at Tesla

Education

2011 - 2016
Bachelor's degree from American Military University

More Information

Social Presence :

Prographics :

Exp : 6 Location : Bolingbrook, Illinois, United States Job Level : Middle Designation : Account Manager at BS&A Software
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Insights For Selling To Joel

During A Call Or A Meeting

DO's

  • Maintain high, positive energy and convey confidence
  • Compliment them about their personality if you get a chance
  • Give them the opportunity to lead the conversation where possible

DONT's

  • Don’t ask too many questions in one go, weave them into the flow
  • Don’t be excessively objective, be like a storyteller with them
  • Don't be critical or challenge them openly, they can react defensively

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joel is

  • Relationship and rapport are valuable for them, but so is proven product value.
  • Will you ever get a clear answer from Joel

  • They will hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Joel move?

  • Even when they are constantly engaged, they do not reach decisions quickly.
  • Can Joel take some risk or not?

  • They can take some low-probability risks if needed.

You And Joel

Personality Compatibility


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