Joel Serbousek in

Joel Serbousek

Visionary · DISC type Ds
Manager, Vendor Strategy & Operations at Chime
📍 United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
11 Years
Current Role
Manager, Vendor Strategy & Operations
Job Level
Middle
Location
United States
Personality Overview

How Joel shows up

Big Vision Person
Direct & Assertive
Goal-Oriented

They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Priorities

Topics Joel cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

10-2025
Manager, Vendor Strategy & Operations
Chime
3-2024 - 10-2025
Principal Vendor Manager - Vendor Strategy & Operations
Chime
3-2020 - 11-2023
Head of Customer Experience Vendor Management
Instacart
4-2018 - 3-2020
Director Retail Client Management
Stericycle
3-2016 - 4-2018
Vice President National Operations Centers
Transdev North America
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2010 - 2013
Master of Business Administration - MBA
University of Phoenix
Bachelor's Degree
Georgia State University
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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