Joel Serbousek

Visionary
DISC Type : Ds

Manager, Vendor Strategy & Operations at Chime

United States

Overview

Joel has no verified overview

Personality Overview

Big Vision Person

Direct & Assertive

Goal-Oriented

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. Reading between the lines and seeing beyond your words comes naturally to them.

Topics They Care About

Joel has no verified topics they care about

Media Appearances

Joel has no verified media appearances

Work History

10-2025
Manager, Vendor Strategy & Operations at Chime
3-2024 - 10-2025
Principal Vendor Manager - Vendor Strategy & Operations at Chime
3-2020 - 11-2023
Head of Customer Experience Vendor Management at Instacart
4-2018 - 3-2020
Director Retail Client Management at Stericycle
3-2016 - 4-2018
Vice President National Operations Centers at Transdev North America

Education

2010 - 2013
Master of Business Administration - MBA from University of Phoenix
Bachelor's Degree from Georgia State University

More Information

Social Presence :

Prographics :

Exp : 11 Location : United States Job Level : Middle Designation : Manager, Vendor Strategy & Operations at Chime
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Insights For Selling To Joel

During A Call Or A Meeting

DO's

  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Ask them at the end if they see a strong value prop in your product; expect an honest answer
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't go over them unless you are left with no other option
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joel is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Joel

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Joel move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Joel take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Joel

Personality Compatibility


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