Johanna Fox in

Johanna Fox

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Enterprise Sales Director at Five9
📍 Grand Rapids Metropolitan Area, United States

Johanna is an Enterprise Sales Director at Five9, focused on helping large organizations improve their customer experience using AI and automation. With a background in healthcare from roles at Carenet Health and TeleVox, she is often described by colleagues as strategic, customer-focused, and a team player. She holds a BSBA from Central Michigan University.

Johanna is a working mother whose personal experiences have fueled a passion for patient advocacy. As a member of the Women Business Leaders of the US Health Care Industry Foundation, she actively engages with female executives and champions networking opportunities for women in the healthcare sector.

Her personal journey as a mother of a child with medical complexities directly inspires her professional mission to improve healthcare access and convenience.

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Experience
20 Years
Current Role
Enterprise Sales Director
Job Level
Mid-senior
Location
Grand Rapids Metropolitan Area, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Johanna cares about

AI in Customer Experience
Her current role at Five9 involves helping businesses reimagine their customer journey through cloud technology, AI, and automation.
Healthcare Patient Journey
She has extensive experience in healthcare sales and posts about the importance of access, support, and convenience for better patient outcomes.
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Career

Work history

10-2025
Enterprise Sales Director
Five9
2-2025 - 9-2025
Member
WBL (Women Business Leaders of the US Health Care Industry Foundation)
10-2024 - 9-2025
Strategic Sales Vice President
Carenet Health
2-2024 - 10-2024
Strategic Account Executive
TeleVox Healthcare
3-2023 - 2-2024
Vice President of Business Development
Teleperformance
In the press

Media appearances

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Education
2000 - 2004
BSBA
Central Michigan University
Education details unavailable
Alma High School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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