John Baker in

John Baker

Wildcard · DISC type csi
Head of Customer Optimisation at Clear Business
📍 Bury, England, United Kingdom

As the Head of Customer Optimisation at Clear Business, she leverages a deep background in sales optimisation and proposition management from her time at Verastar and Zen Internet. A Prince2 certified practitioner, her career is focused on enhancing efficiency and driving performance within sales and customer-facing teams.

She appears to be a highly supportive and team-oriented leader. She actively promotes her network, celebrates team achievements, and encourages colleagues in their personal endeavors, such as participating in charity fundraisers. Her posts suggest she values a motivated and collaborative team environment.

She is currently leading a Salesforce adoption journey within her organization to drive change and improve efficiency.

Read the full overview →
Experience
20 Years
Current Role
Head of Customer Optimisation
Job Level
Mid-senior
Location
Bury, England, United Kingdom
Personality Overview

How John shows up

Curious But Skeptical
ROI Driven
Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Priorities

Topics John cares about

Sales Team Efficiency
Her background is in sales and customer optimisation, and she has recently been hiring for roles specifically designed to improve efficiency and drive performance in sales teams.
Salesforce Adoption
She is actively hiring for a role to support her company's "Salesforce adoption journey, " showing a focus on leveraging technology to improve processes and educate users.
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Career

Work history

11-2025
Head of Customer Optimisation
Clear Business
5-2022 - 10-2025
Sales Optimisation Manager
Verastar
6-2020 - 5-2022
Sales Operations - Retail
Zen Internet
4-2019 - 6-2020
Senior Propositions Manager
Zen Internet
5-2018 - 4-2019
Proposition Manager - Small Business
Zen Internet
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2012 - 2012
Prince2 Foundation & Practitioner
The Knowledge Academy
1998 - 1999
Education details unavailable
Holy Cross College
Social presence
in
Behavioral profile

DISC profile (public)

c

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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