John Cheung

Inspirer
DISC Type : id

Customer Support Manager at Mavenir

Wakefield, Massachusetts, United States

Overview

John has no verified overview

Personality Overview

Generous

Confident & Optimistic

Achievment Oriented

They usually prefer to drive the conversation.  They respond well to objective pitches but also attach some value to relationships. They measure a product on its merit but can be influenced by strong testimonials.

Topics They Care About

John has no verified topics they care about

Media Appearances

John has no verified media appearances

Work History

11-2008
Customer Support Manager at Mavenir
4-2007 - 11-2008
Engineering Project Manager at Mavenir
11-2000 - 3-2007
Manager, Software Continuing Engineering at Mavenir
9-1988 - 12-2000
Assistant Manager at CAMI Automotive Inc
5-1984 - 9-1988
Supervisor at Central Stampings Ltd

Education

1982 - 1984
B.Sc from University of Windsor
1978 - 1981
Advanced Diploma from St. Clair College

More Information

Social Presence :

Prographics :

Exp : 41 Location : Wakefield, Massachusetts, United States Job Level : Middle Designation : Customer Support Manager at Mavenir
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Acknowledge their status and position during the conversation
  • Look like someone who is on top of their game
  • Get them to a point where they are ready to bat for your product internally

DONT's

  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Belief in the value of the product, relationship and a sense of accomplishment matter the most.
  • Will you ever get a clear answer from John

  • They are not shy of saying no if they do not develop trust in your product.

Insights For Deal Planning

    How fast (or slow) will John move?

  • If they develop confidence in your product and you, then they can make fast decisions.
  • Can John take some risk or not?

  • If necessary, they have the ability to take risky decisions.

You And John

Personality Compatibility


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