John Howard in

John Howard

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Strategic Account Director at Decagon
📍 Greater Seattle Area, United States

Go-to-market professional with experience at top SaaS and creative agencies serving Fortune 500 clients. At Decagon, he focuses on leveraging Agentic AI to innovate customer experiences. He is a West Virginia University graduate and a Silver ADDY award winner for his creative work.

A husband and father of two daughters who is dedicated to his family. He leads an active lifestyle, enjoying the outdoors through golfing and biking. He is also committed to his community, where he volunteers through his local church, and has a unique interest in plane watching.

He is the recipient of a Silver ADDY award for outstanding use of CGI in film and video from his time in the advertising industry.

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Experience
10 Years
Current Role
Strategic Account Director
Job Level
Mid-senior
Location
Greater Seattle Area, United States
Personality Overview

How John shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics John cares about

Agentic AI in CX
His recent focus at Decagon is on leveraging self-learning AI agents to innovate customer experience, highlighting partnerships with companies like Databricks.
Brand-Consumer Connection
Passionate about how brands connect with people, believing they can improve the world not just through products but how they are brought to market.
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Career

Work history

5-2026
Strategic Account Director
Decagon
2-2024 - 5-2026
Global Strategic Account Executive
Sprinklr
8-2022 - 1-2024
Large Enterprise Account Executive
Sprinklr
3-2022 - 7-2022
Lead Solutions Consultant
Sprinklr
9-2018 - 2-2020
Account Supervisor
Publicis Seattle
In the press

Media appearances

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Education
2009 - 2013
Bachelor of Science (BS)
West Virginia University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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