Samuel Schofield in

Samuel Schofield

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Vice President, EMEA at Decagon
📍 United Kingdom

Samuel Schofield is the Vice President for EMEA at Decagon, leading the expansion of their conversational AI for customer support. A graduate of Leicester Business School, he has a strong background as Chief Revenue Officer at tech companies like Learning Pool and Udacity. Colleagues describe him as inspiring, pragmatic, and hardworking.

He is passionate about leadership that empowers teams, focusing on coaching and helping individuals grow their careers. Samuel values open debate and different perspectives to foster a positive and effective work environment.

He believes in building predictable revenue engines by empowering and coaching his sales teams, rather than just managing them.

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Experience
10 Years
Current Role
Vice President, EMEA
Job Level
Senior
Location
United Kingdom
Personality Overview

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Decision Approach
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Priorities

Topics Samuel cares about

AI in Customer Support
He leads Decagon's EMEA expansion, a company focused on using conversational AI to automate and improve enterprise customer support across chat, email, and voice.
Building Sales Teams
He recently celebrated onboarding four strategic sales members and has a history as a CRO, showing a focus on attracting and developing top sales talent.
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Career

Work history

11-2025
Vice President, EMEA
Decagon
12-2024 - 12-2025
Chief Revenue Officer
Learning Pool
10-2022 - 12-2024
Chief Revenue Officer
Oyster®
12-2020 - 10-2022
Chief Revenue Officer
Udacity
1-2020 - 12-2020
Vice President: EMEA
Udacity
In the press

Media appearances

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Education
9-2005 - 8-2008
Bachelor of Arts - BA
Leicester Business School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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