John M Gibbs in

John M Gibbs

Inspirer · DISC type id
Issue Management and Regulatory Change Management Team Lead at TD
📍 Elizabethton, Tennessee, United States

John is a Team Lead in Issue Management and Regulatory Change Management at TD. His experience covers project management, quality assurance, and business analysis, with a history of driving significant process improvements. He holds a Bachelors degree from the University of Delaware.

He was honored with the "Bar Raiser" award at Optum for resolving 87% of customer issues within 48 hours and successfully implementing 100 process enhancements.

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Experience
19 Years
Current Role
Issue Management and Regulatory Change Management Team Lead
Job Level
Mid-senior
Location
Elizabethton, Tennessee, United States
Personality Overview

How John shows up

Fast Adopter
Generous
Decisive

They measure a product on its merit but can be influenced by strong testimonials. They respond well to objective pitches but also attach some value to relationships. They usually prefer to drive the conversation.

Priorities

Topics John cares about

Issue Resolution
His roles at both TD and Optum have centered on issue resolution. He won an award at Optum for resolving 87% of customer issues within 48 hours.
Process Improvement
He was recognized for implementing 100 approved process improvements as part of his award-winning performance at Optum Virtual Care.
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Career

Work history

1-2026
Issue Management and Regulatory Change Management Team Lead
TD
9-2023 - 1-2026
Project Manager II
TD
6-2023 - 9-2023
Free Agent
N/A
6-2022 - 6-2023
Issues Resolution Lead
Optum
10-2021 - 6-2023
Issues Resolution Lead
Optum
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1994 - 1998
Bachelor's degree
University of Delaware
Social presence
in
Behavioral profile

DISC profile (public)

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Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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