John Moses

Trailblazer
DISC Type : ID

Vice President, Member Experience at ŌURA

United States

Overview

John has no verified overview

Personality Overview

Informal

Persuasive

Achievement-Oriented

They do not mind taking risks and can make hard decisions, if necessary.  They like to keep things under control. They will fight for you if they come to believe in you.

Topics They Care About

John has no verified topics they care about

Media Appearances

John has no verified media appearances

Work History

11-2023
Vice President, Member Experience at ŌURA
10-2018 - 11-2023
Sr. Director, Customer Success & Scaled Operations, Google Health at Google
2-2018 - 10-2018
Sr. Director of Customer Care, Google Hardware at Google
10-2015 - 2-2018
Sr. Director of Customer Support, Nest at Google
10-2015 - 2-2018
Head of Customer Support at Nest Labs

Education

1987 - 1992
Bachelor of Arts from San Diego State University
1992 - 1994
Master of Science from San Diego State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : United States Job Level : Senior Designation : Vice President, Member Experience at ŌURA
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Ask them for a lunch or coffee once some rapport has been established
  • Address your competition clearly and confidently
  • Keep your pitch focused on the impact but nurture the relationship too

DONT's

  • Don’t hesitate from asking them how they truly feel about your product
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from John

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will John move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can John take some risk or not?

  • They can take risks if necessary.

You And John

Personality Compatibility


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