John Ware

Supporter
DISC Type : s

Vice President, Global IT Services & Support at Mohegan Gaming & Entertainment

Uncasville, Connecticut, United States

Overview

John Ware is the Vice President of Global IT Services & Support at Mohegan Gaming & Entertainment, where he has progressed through various IT leadership roles for over two decades. His expertise lies in project management and leveraging technology to enhance customer experiences. He holds a degree in Management from Eastern Connecticut State University.

Outside of his primary role, John is interested in leadership development and emerging technologies. His professional interests include content from publications like the Harvard Business Review, indicating a focus on continuous learning and staying current with business and technology trends.

He recently led the successful implementation of cutting-edge hospitality technology solutions at Mohegans new INSPIRE Entertainment Resort in South Korea.

Personality Overview

Thoughtful In Approach

Risk-averse

Procedural

They are motivated by the potential impact of their decision on the organization.  They are unlikely to become strong champions as they don't prefer pushing other people. They usually go by the book, following all rules and procedures.

Topics They Care About

Guest Experience Tech
He is quoted on investing in and deploying new network and hospitality solutions specifically to enhance guest connectivity and personalize their stay at Mohegan properties.
IT Project Management
Has a long history of managing IT projects and programs at Mohegan, and recently posted about hiring for project management opportunities within his department.
Hospitality IT Security
Previously led the deployment of a secure, cloud-based, PCI-compliant payment platform to automate and protect customer payment data.

Media Appearances

John has no verified media appearances

Work History

7-2021
Vice President, Global IT Services & Support at Mohegan Gaming & Entertainment
10-2018
Director, Global IT Services & Support at Mohegan Gaming & Entertainment
2-2014 - 10-2018
Director of Information Technology at Mohegan Sun
9-2010 - 2-2014
Application Services Manager at Mohegan Sun
7-2006 - 9-2010
Program Manager at Mohegan Sun

Education

2007 - 2009
Management from Eastern Connecticut State University
1990 - 1993
Education details unavailable from St. Bernard High School

More Information

Social Presence :

Prographics :

Exp : 19 Location : Uncasville, Connecticut, United States Job Level : Senior Designation : Vice President, Global IT Services & Support at Mohegan Gaming & Entertainment
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Insights For Selling To John

During A Call Or A Meeting

DO's

  • Talk about refund and cancellation policy if the need arises
  • Show willingness to accommodating their needs or requests
  • Use phrases like ‘others say that’, ‘zero risk in’, ‘seen proof of’ etc.

DONT's

  • Don’t use phrases like ‘there might be’, ‘we haven’t yet’, ‘latest technology’ etc.
  • Avoid saying anything that sounds like a risky proposition
  • Don’t rush them to make quick decisions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with John is

  • Low risk, approval of other stakeholders and successful process-based evaluation are most important for them.
  • Will you ever get a clear answer from John

  • They don’t say no very often, and can take you around in circles sometimes.

Insights For Deal Planning

    How fast (or slow) will John move?

  • They do not like to rush, so they could be slow in making decisions.
  • Can John take some risk or not?

  • They have little risk-appetite and prefer to take decisions that others support.

You And John

Personality Compatibility


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