Johnna Wilson in

Johnna Wilson

Energizer · DISC type I
Contact Center Team Lead at Zeal Credit Union
📍 Detroit Metropolitan Area, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
16 Years
Current Role
Contact Center Team Lead
Job Level
Mid-senior
Location
Detroit Metropolitan Area, United States
Personality Overview

How Johnna shows up

Believer
Full Of Energy
Relationship Oriented

Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are really good at seeing what the long-term impacts of their decisions could be. They are always positive and upbeat, so take their promises with a pinch of salt.

Priorities

Topics Johnna cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

5-2014
Contact Center Team Lead
Zeal Credit Union
5-2012
auditor/guest service rep/bistro server
Courtyard by Marriott
10-2008 - 3-2012
barista trainer
Starbucks
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2009 - 2012
Psychology
Madonna University
Social presence
in
Behavioral profile

DISC profile (public)

I

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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