Johnny Johnson in

Johnny Johnson

Visionary · DISC type Ds
Customer Success Consultant at Self.
📍 Columbia, South Carolina, United States

Johnny Johnson is an IT Operations and Service Management Professional with over 20 years of experience managing enterprise-level accounts and leading technical teams. He has a proven track record of overseeing multi-million dollar contracts, leveraging ITIL frameworks, and boosting system uptime and customer retention. Colleagues describe him as exceptionally knowledgeable and dedicated.

He was a valuable asset to sales teams at NEC, providing critical strategic insight for RFP responses based on his deep knowledge of the customer base and the telecommunications market.

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Experience
23 Years
Current Role
Customer Success Consultant
Job Level
Senior
Location
Columbia, South Carolina, United States
Personality Overview

How Johnny shows up

Fast But Thoughtful
Objective Evaluator
Early Adopter

They exhibit a rare combination of being result-oriented but patient at the same time. Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together.

Priorities

Topics Johnny cares about

IT Service Delivery
Has over two decades of experience leading IT service delivery, managing field support teams and overseeing contracts valued at over $4. 5 million.
Technical Team Leadership
Focuses on directing and managing field support teams, including biometric engineers and subcontractors, to resolve critical challenges and enhance customer satisfaction.
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Career

Work history

2-2025
Customer Success Consultant
Self.
2-2025
Chief Executive Officer
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Operations Manager
DH Pace Company, Inc.
6-2006 - 10-2023
Area Service Manager
NEC Corporation of America
6-2002 - 10-2006
Customer Service Supervisor
NEC Corporation of America
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education

Johnny has no verified education history

Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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