Jonas Berggren
Login to view DISC.Jonas Berggren is an experienced business leader with 30 years in C-level roles, currently serving as Chief Business Development Officer EMEA at Transcom. Leveraging his economic studies at Stockholm University, he focuses on helping global brands transform customer experience (CX) into a primary driver for growth.
He is deeply fascinated by the intersection of human behavior and technology and how it shapes the customer journey. Described as curious and knowledgeable, he is passionate about building strong, long-lasting client relationships and is always open to feedback.
He co-authored the book "The CX (R)evolution, " which originated from his popular Transform Customer Service newsletter on LinkedIn.
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