Jonathan Kleck

Captain
DISC Type : DS

Food, Beverage, & Banquet Manager at Osage Casinos

Tulsa, Oklahoma, United States

Overview

Jonathan is an award-winning manager with a track record of exceeding sales and customer satisfaction goals. His experience spans both the financial and hospitality sectors, with expertise in operations, team development, and sales. He holds a Bachelors Degree from Louisiana State University.

Based on his university, Jonathan may have an interest in college sports, particularly the teams from his alma mater. His professional focus appears to be on leadership and management, transitioning his skills from finance to the casino industry.

He once led a team to exceed its branch loan goal by 120% while working as a Financial Center Manager.

Personality Overview

Long-Term Thinker

Dynamic But Sincere

Consummate Professional

Reading between the lines and seeing beyond your words comes naturally to them.  They are very professional in their approach and can weigh multiple perspectives together. They might take some time to make their mind up but once they do, they don't change it easily.

Topics They Care About

Sales Leadership
In a previous role, he coached a team to exceed product sales goals by 105% and branch loan goals by 120%.
Team Development
Experienced in all aspects of recruiting, hiring, training, and coaching teams to improve performance and retention.
Hospitality Management
Currently manages food, beverage, and banquet operations at Osage Casinos, indicating a focus on the guest experience.

Media Appearances

Jonathan has no verified media appearances

Work History

12-2018
Food, Beverage, & Banquet Manager at Osage Casinos
5-2017 - 12-2018
Shift Manager at Osage Casinos
8-2015 - 12-2016
Financial Center Manager at Tulsa Federal Credit Union
4-2015 - 8-2015
Assistant Financial Center Manager at Tulsa Federal Credit Union
3-2005 - 2-2015
Assistant Branch Manager at JP Morgan Chase

Education

1987 - 1990
Bachelor's Degree from Louisiana State University

More Information

Social Presence :

Prographics :

Exp : 20 Location : Tulsa, Oklahoma, United States Job Level : Middle Designation : Food, Beverage, & Banquet Manager at Osage Casinos
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Insights For Selling To Jonathan

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • You can spend time on BANT (or other qualification methodology) but keep it to the point
  • Suggest clear next steps with confidence, don't be vague or hesitant

DONT's

  • Avoid putting conscious effort into relationship-building
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jonathan is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Jonathan

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Jonathan move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Jonathan take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Jonathan

Personality Compatibility


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