Jonathan Ramos

Galvanizer
DISC Type : Id

IT Specialist-System Administrator at Connecticut Auditors of Public Accounts

Manchester, Connecticut, United States

Overview

Jonathan is an IT Specialist and System Administrator for the State of Connecticut, leveraging a strong background as a Customer Success Trainer at Microsoft. He specializes in driving user adoption of technology like Microsoft 365 and holds a Microsoft Cybersecurity Architect Expert certification. Colleagues describe him as a proactive, passionate, and trusted advisor.

Outside of work, Jonathan is passionate about helping people improve their technology literacy. He enjoys applying his knowledge and experience to teach others how to use various programs and tools to make their lives easier, bridging the gap between complex technology and everyday users.

He is exceptionally dedicated to continuous learning, frequently posting about the importance of keeping his professional certifications up-to-date.

Personality Overview

Self-Assured

People-Oriented

Persuader

They prefer to ensure that they are in control of the situation.  They will bat for you if they come to believe in you. They are not against taking risks and can make tough decisions when required.


Topics They Care About

Cybersecurity Architecture
Holds an expert-level certification as a Microsoft Certified: Cybersecurity Architect Expert, indicating a deep interest in high-level security.
Digital Transformation
His previous role involved advising organizations on the rollout and adoption of Microsoft 365 to enhance their operations.
Continuous Learning
His professional mantra is a "learn it all mentality, " and he frequently emphasizes the importance of staying current with certifications.

Media Appearances

Jonathan has no verified media appearances

Work History

6-2023
IT Specialist-System Administrator at Connecticut Auditors of Public Accounts
7-2020 - 5-2023
Customer Success Trainer at Microsoft
3-2019 - 6-2020
Inventory Control Specialist at Microsoft
9-2018 - 3-2019
Overnight Specialist (Manager) at BJ's Wholesale Club
11-2014 - 9-2018
General Manager at Tesoro Supermarket

Education

Education details unavailable from Lone Star College-Montgomery

More Information

Social Presence :

Prographics :

Exp : 15 Location : Manchester, Connecticut, United States Job Level : N/A Designation : IT Specialist-System Administrator at Connecticut Auditors of Public Accounts
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Insights For Selling To Jonathan

During A Call Or A Meeting

DO's

  • You might need to keep the conversation on track, they tend to slide off-topic
  • Take a friendly, informal yet confident approach while pitching
  • Talk about other customers and how they have derived value from your product

DONT's

  • Don’t rely too much on what they promise, make your own deductions
  • Do not look like someone who doesn’t know what they are talking about
  • Don’t be excessively objective, focus on building a story first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jonathan is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Jonathan

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Jonathan move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Jonathan take some risk or not?

  • If necessary, they will be ready to take risks.

You And Jonathan

Personality Compatibility


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