Jonathan Steiman in

Jonathan Steiman

Doer · DISC type ds
Founder & CEO at Peak Support
📍 Cambridge, Massachusetts, United States

Jonathan Steiman is the Founder of Peak Support, a customer service outsourcing firm acquired by Ubiquity. With an MBA from NYU Stern, he specializes in building high-quality, flexible support teams for innovative companies. Colleagues praise him for being analytical, passionate, and a great leader with a maniacal focus on customer satisfaction.

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Experience
20 Years
Current Role
Founder & CEO
Job Level
Leadership
Location
Cambridge, Massachusetts, United States
Personality Overview

How Jonathan shows up

Strategic Planner
Long-term Focused
Risk-Accepting

Reading between the lines and seeing beyond your words comes naturally to them. They are very professional in their approach and can weigh multiple perspectives together. They exhibit a rare combination of being result-oriented but patient at the same time.

Priorities

Topics Jonathan cares about

Customer Experience
He founded and leads a company dedicated to providing exceptional customer service outsourcing and has sponsored awards for CX leaders.
Company Culture
He is proud that Peak Support has the highest Glassdoor rating in the industry and believes happy team members deliver the best results.
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Career

Work history

6-2015
Founder & CEO
Peak Support
6-2014 - 6-2015
Director of Operations
Path
1-2013 - 1-2014
Operations
TalkTo (Acquired by Path, Inc)
9-2009 - 2-2012
Director, Planning & Analysis
Teach for America
9-2007 - 9-2009
Analyst, Financial Services Technology
Datamonitor
In the press

Media appearances

Peak Support Q&A: Jonathan Steiman. Featured in Peak Support Blog
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Meet Jonathan Steiman, Peak Support. Featured in YouTube
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Education
2009 - 2012
MBA
NYU Stern School of Business
2004 - 2005
MA
New York University
Social presence
in
Behavioral profile

DISC profile (public)

d

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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