Jonathan Steiman
Login to view DISC.Founder & CEO at Peak Support
📍 Cambridge, Massachusetts, United States
Jonathan Steiman is the Founder of Peak Support, a customer service outsourcing firm acquired by Ubiquity. With an MBA from NYU Stern, he specializes in building high-quality, flexible support teams for innovative companies. Colleagues praise him for being analytical, passionate, and a great leader with a maniacal focus on customer satisfaction.
Read the full overview →Experience
20 Years
Current Role
Founder & CEO
Job Level
Leadership
Location
Cambridge, Massachusetts, United States
Personality Overview
How Jonathan shows up
Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Priorities
Topics Jonathan cares about
Customer Experience
He founded and leads a company dedicated to providing exceptional customer service outsourcing and has sponsored awards for CX leaders.
Company Culture
He is proud that Peak Support has the highest Glassdoor rating in the industry and believes happy team members deliver the best results.
Career
Work history
6-2015
Founder & CEO
Peak Support
6-2014 - 6-2015
Director of Operations
Path
1-2013 - 1-2014
Operations
TalkTo (Acquired by Path, Inc)
9-2009 - 2-2012
Director, Planning & Analysis
Teach for America
9-2007 - 9-2009
Analyst, Financial Services Technology
Datamonitor
In the press
Media appearances
Peak Support Q&A: Jonathan Steiman. Featured in Peak Support Blog
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Meet Jonathan Steiman, Peak Support. Featured in YouTube
+2 more appearances
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Education
2009 - 2012
MBA
NYU Stern School of Business
2004 - 2005
MA
New York University
Social presence
Behavioral profile
DISC profile (public)
DISC behavioral profile
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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