Jonathan T.

Trailblazer
DISC Type : ID

Customer Experience Manager at TikTok

San Francisco Bay Area, United States

Overview

Jonathan has no verified overview

Personality Overview

Persuasive

Friendly But Fast

Achievement-Oriented

They like to keep things under control.  They respond better to a combination of speed and relationship. They will fight for you if they come to believe in you.

Topics They Care About

Jonathan has no verified topics they care about

Media Appearances

Jonathan has no verified media appearances

Work History

9-2022
Customer Experience Manager at TikTok
5-2021 - 9-2022
Customer Experience Manager (North America) Afterpay at Block at Block
10-2019 - 3-2021
Training & Customer Experience Manager-Global Business Operations at Lime
9-2017 - 9-2019
Sr. Customer Experience Program Manager at Fitbit
7-2017 - 8-2017
Enterprise Success Team Manager at Demandforce

Education

2012 - 2013
Bachelor's Degree from California State University-Sacramento
2006 - 2011
Associate of Science (AS) from Los rios community

More Information

Social Presence :

Prographics :

Exp : 13 Location : San Francisco Bay Area, United States Job Level : Middle Designation : Customer Experience Manager at TikTok
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Insights For Selling To Jonathan

During A Call Or A Meeting

DO's

  • Address your competition clearly and confidently
  • Showcase existing customers and use case-studies to grab their attention
  • Help them visualize the impact of their decision

DONT's

  • Do not look like someone who doesn’t know what they are talking about
  • Don't make any commitments that you might not be able to fulfill
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jonathan is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Jonathan

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Jonathan move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Jonathan take some risk or not?

  • They can take risks if necessary.

You And Jonathan

Personality Compatibility


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