Joseph David Capuno

Judge
DISC Type : Dc

Client Services Manager IV at KMC Solutions

Metro Manila, Philippines

Overview

Joseph David Capuno is a Client Services Manager IV at KMC Solutions, specializing in account management, customer success, and digital marketing. He previously held roles at SOCi, Inc. and Lamudi Philippines.

He is interested in companies like Sprint and Fidelity International. His social media activity suggests an appreciation for music for a cause and company culture activities.

He has been recognized with the Chief Contributor Award 2023 and the Gold Star Award.

Personality Overview

Generally Skeptic

Features Driven

Fast But Wary

They prefer to move quickly, and expect the same from others.  They like to stay in control of the negotiation or defining of the terms. They do not care very much about building rapport or relationships.

Topics They Care About

Client Services Excellence
As a Client Services Manager IV, he focuses on ensuring client satisfaction and managing key accounts, a consistent theme across his career.
Customer Success Strategies
His previous role as Associate Customer Success Manager involved identifying and mitigating churn risk, indicating a focus on customer retention.
Digital Marketing
Joseph's skills include digital marketing, indicating an interest in online strategies for business growth.

Media Appearances

Joseph has no verified media appearances

Work History

2-2025
Client Services Manager IV at KMC Solutions
5-2024 - 1-2025
Associate Customer Success Manager at SOCi, Inc.
8-2022 - 3-2024
Senior Account Manager at Lamudi Philippines
4-2021 - 8-2022
Account Manager at Lamudi Philippines
10-2015 - 4-2021
Senior Customer Success Officer/Account Manager at Remote Staff

Education

2008 - 2012
Bachelor's degree from University of Perpetual Help System DALTA
2005 - 2008
High School from First Asia Institute of Technology and Humanities

More Information

Social Presence :

Prographics :

Exp : 13 Location : Metro Manila, Philippines Job Level : Middle Designation : Client Services Manager IV at KMC Solutions
URL has been copied!

Insights For Selling To Joseph David

During A Call Or A Meeting

DO's

  • Get to the point quickly instead of spending time doing small talk
  • Objectively showcase the impact that your product creates
  • Be respectful but crisp

DONT's

  • Avoid being a storyteller and don’t try to oversell
  • Avoid being too verbose
  • Don’t focus on process and rules, give the impression of being a ‘gets it done’ person

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joseph David is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Joseph David

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Joseph David move?

  • If convinced, they can reach decisions quite fast.
  • Can Joseph David take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Joseph David

Personality Compatibility


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