Joseph David Capuno is a Client Services Manager IV at KMC Solutions, specializing in account management, customer success, and digital marketing. He previously held roles at SOCi, Inc. and Lamudi Philippines.
He is interested in companies like Sprint and Fidelity International. His social media activity suggests an appreciation for music for a cause and company culture activities.
He has been recognized with the Chief Contributor Award 2023 and the Gold Star Award.
Read the full overview →
Experience
13 Years
Current Role
Client Services Manager IV
Job Level
Middle
Location
Metro Manila, Philippines
Personality Overview
How Joseph shows up
Generally Skeptic
Features Driven
Fast But Wary
They prefer to move quickly, and expect the same from others. They like to stay in control of the negotiation or defining of the terms. They do not care very much about building rapport or relationships.
Priorities
Topics Joseph cares about
Client Services Excellence
As a Client Services Manager IV, he focuses on ensuring client satisfaction and managing key accounts, a consistent theme across his career.
Customer Success Strategies
His previous role as Associate Customer Success Manager involved identifying and mitigating churn risk, indicating a focus on customer retention.
+5 more topicsLogin to view topics
Career
Work history
2-2025
Client Services Manager IV
KMC Solutions
5-2024 - 1-2025
Associate Customer Success Manager
SOCi, Inc.
8-2022 - 3-2024
Senior Account Manager
Lamudi Philippines
4-2021 - 8-2022
Account Manager
Lamudi Philippines
10-2015 - 4-2021
Senior Customer Success Officer/Account Manager
Remote Staff
In the press
Media appearances
No media yetWe could not find public media appearances for this person.
Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.
Other KMC Solutions Employees
Explore more public profiles from related professionals.