Joseph Huisman in

Joseph Huisman

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Head of Customer Success at Zuddl
📍 Broomfield, Colorado, United States

Joseph is a strategic executive with over 15 years of experience leading customer success and support teams. He focuses on creating scalable solutions by using metrics to guide, not dictate, strategy. Colleagues describe him as a genuine, trusted, and empathetic leader who excels at pulling teams together and fostering open communication.

Outside of his tech career, Joseph is a stand-up comedian and founder of Second Chance Comedy, a mission-driven production company. The organization runs live, alcohol-free shows and workshops that use humor to shine a light on addiction recovery, creating a supportive and accessible community space.

Unique fact: He founded a comedy company focused on addiction recovery where he performs stand-up and teaches comedy writing workshops.

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Experience
20 Years
Current Role
Head of Customer Success
Job Level
Mid-senior
Location
Broomfield, Colorado, United States
Personality Overview

How Joseph shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Joseph cares about

Rethinking CX Metrics
He spoke at the 2024 Support Driven Expo, arguing that metrics should be a gauge for making better decisions, not the end goal for a support team.
Comedy for a Cause
He founded and produces Second Chance Comedy, a stand-up show that uses humor to support and destigmatize addiction recovery.
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Career

Work history

7-2025
Head of Customer Success
Zuddl
8-2023
Founder & Producer
Second Chance Comedy
5-2023
Independent Consulting
Self-employed
2-2021 - 3-2023
Senior Director, Customer Experience – SaaS Event Management Tech
Swoogo
1-2020 - 2-2021
Director, Customer Support - SaaS
Procare Software
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2011 - 2018
Bachelor of Science - BS
Capella University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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