Joseph Todd in

Joseph Todd

Login to view DISC.
Customer Service Manager at Affinity Water
📍 Hertford, England, United Kingdom

Joseph Todd is a Customer Service Manager at Affinity Water, focused on leading and developing teams to deliver exceptional service. A Foundation Chartered Manager, he thrives on coaching colleagues, improving performance through data analysis, and building strong working relationships with all stakeholders.

He is passionate about strengthening links within the community and has a professional interest in major enterprise technology companies like Oracle and Microsoft. Joseph values continuous learning and enjoys getting to know people across the business to foster collaboration.

He believes that true success requires a combination of using ones head and ones heart.

Read the full overview →
Experience
20 Years
Current Role
Customer Service Manager
Job Level
Middle
Location
Hertford, England, United Kingdom
Personality Overview

How Joseph shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Joseph cares about

Team Leadership
His focus is on leading, motivating, and coaching his customer service team, aiming to build a successful and diverse group through development and support.
Customer Experience
He leads the Customer Service Contact Team to deliver industry-leading service and shows interest in new and interesting ways to communicate with customers.
+5 more topics Login to view topics
Career

Work history

11-2022
Customer Service Manager
Affinity Water
11-2019 - 11-2022
Support Manager
Shaw Trust
11-2005 - 11-2019
Store Manager
Co-op
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Foundation Chartered Manager
Chartered Management Institute
Business Studies - AS
The John Warner School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Affinity Water Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Joseph. Free, 10 seconds.