Joseph Yancey

Trailblazer
DISC Type : DI

National Sales Manager at Moxy Solutions

Greater St. Louis, United States

Overview

Joseph is a seasoned sales professional with extensive experience leading call center sales, retention, and customer service teams. People who have worked with him often describe him as a professional leader, a natural mediator, and a gifted communicator. He holds an Associates degree from the University of Phoenix and multiple sales-related certifications.

He is a proud father and shows a strong interest in sports, particularly in the St. Louis area. He values open and direct conversation as a means for progress and change, believing in the importance of being comfortable with uncomfortable discussions.

During the onset of the COVID-19 pandemic, he successfully mobilized his entire division to a work-from-home model within a 24-hour period.

Personality Overview

Values Relationships

Charismatic

Achievement-Oriented

A combination of speed and relationship gets the best response from them.  They are charming and can persuade others to support their decisions. They will bat for you if they come to believe in you.

Topics They Care About

Call Center Leadership
His career has been centered around senior leadership roles at call centers for companies like iA American Warranty Group and Assured Auto Protection.
Sales and Retention
He held the title of Vice President of Sales and Retention, directly overseeing these functions and managing diverse teams to drive results.
CRM Solutions
His recent role as National Sales Manager at Moxy Solutions focused on providing CRM solutions specifically designed for call center flow and efficiency.

Media Appearances

Joseph has no verified media appearances

Work History

4-2023
National Sales Manager at Moxy Solutions
4-2018 - 4-2023
Vice President of Sales and Retention (St. Louis/Tampa) at iA American Warranty Group
4-2017 - 3-2018
Director of Sales (St. Louis) Direct To Consumer at iA American Warranty Group
3-2014 - 8-2016
General Manager at Assured Auto Protection
7-2011 - 3-2014
Sales Manager at iA American Warranty Group

Education

2006 - 2008
Associate's degree from University of Phoenix

More Information

Social Presence :

Prographics :

Exp : 24 Location : Greater St. Louis, United States Job Level : Middle Designation : National Sales Manager at Moxy Solutions
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Insights For Selling To Joseph

During A Call Or A Meeting

DO's

  • Talk about yourself and some of your achievements at the start of the conversation
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.
  • Ask them for a lunch or coffee once some rapport has been established

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Avoid unnecessary negativity or slowness
  • Don’t force involvement of other stakeholders unless it is critical

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joseph is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Joseph

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Joseph move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Joseph take some risk or not?

  • If necessary, they will be ready to take risks.

You And Joseph

Personality Compatibility


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