Joshua Potter

Wildcard
DISC Type : isc

Director of Digital Strategy - CulinArt at Compass Group USA

Chapel Hill, North Carolina, United States

Overview

Joshua Potter is the Director of Digital Strategy at CulinArt, Compass Group, with over 15 years of experience in hospitality. He leads the national implementation of dining technologies, blending hands-on operational knowledge with digital innovation to enhance guest experiences. He holds a BA from the University of North Carolina at Pembroke.

Joshua recently celebrated his 12th work anniversary with Compass Group, showcasing a long and dedicated career journey within the company.

Personality Overview

ROI Driven

Requires Proof

Friendly But Slow

They are often friendly and nice, but can sometimes suprise you with their piercing questions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions

Topics They Care About

Digital Food Service
His entire role is dedicated to transforming food service through technology, including mobile ordering, digital signage, and cashless systems across the nation.
Guest Experience Tech
He focuses on implementing a portfolio of solutions specifically aimed at elevating the guest experience within dining operations.
Operational Efficiency
Leads the end-to-end implementation of digital technologies aimed at enhancing operational efficiency for client dining services.

Media Appearances

Joshua has no verified media appearances

Work History

6-2023
Director of Digital Strategy - CulinArt at Compass Group USA
10-2015 - 6-2023
Strategic Project Manager - National Accounts at Compass Group USA
11-2013 - 10-2015
General Manager - National Accounts at Compass Group USA
Food Service Director at ARAMARK Higher Education
Location Manager at ARAMARK Higher Education

Education

1998 - 2002
BA from University of North Carolina at Pembroke

More Information

Social Presence :

Prographics :

Exp : 12 Location : Chapel Hill, North Carolina, United States Job Level : Mid-senior Designation : Director of Digital Strategy - CulinArt at Compass Group USA
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Insights For Selling To Joshua

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Invite them for a social do but don’t rely solely on the relationship

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don’t overhype the product/pitch, keep it measured
  • Do not sound overly eager, modulate your energy levels especially if you are generally enthusiastic

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joshua is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Joshua

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Joshua move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Joshua take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Joshua

Personality Compatibility


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