Joshua Ryecroft

Observer
DISC Type : ci

Technology Director - Service Ops & Security at Pharmacy2U Ltd

Bradford, England, United Kingdom

Overview

Joshua is a Technology Director specializing in Service Operations & Security at Pharmacy2U Ltd, with over a decade of experience in IT Service Management, including a significant tenure at a FTSE100 retailer. He excels in leading critical projects and driving technology leadership.

Joshua is passionate about healthcare services and challenges within the modern workplace, actively seeking opportunities that make a daily impact. He values ensuring top-tier healthcare services that patients can trust.

A unique fact is his experience combining ITIL v4 accreditation with practical expertise to deliver service transition on large business change programs.

Personality Overview

Curious

Assertive

Value Driven

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are generally strong communicators and are not easy to convince. They often ask many questions and rely heavily on information and documentation.

Topics They Care About

IT Service Management
Joshua's career is deeply rooted in IT Service Management, holding ITIL v4 accreditation and having extensive experience in Incident, Problem, Change, and Release Management processes.
Healthcare Technology
Currently at Pharmacy2U Ltd, Joshua is focused on providing the best healthcare services, indicating a strong interest in technology's role in this sector.
Technology Leadership
As a Technology Director, Joshua has a proven track record of leading critical projects and driving innovation, as demonstrated during his time at ghd.

Media Appearances

Joshua has no verified media appearances

Work History

3-2025
Technology Director - Service Ops & Security at Pharmacy2U Ltd
3-2024 - 3-2025
Director of Technology at ghd
3-2023 - 4-2024
Technology Director - Service Delivery & Operations at ghd
3-2020 - 3-2023
Senior Technology Manager - Service Operations at Morrisons
12-2017 - 3-2020
IT Service Delivery Manager - Innovation, Digital, online and Productivity at Morrisons

Education

2009 - 2010
Education details unavailable from Bradford College
2004 - 2009
Education details unavailable from Titus Salt School

More Information

Social Presence :

Prographics :

Exp : 16 Location : Bradford, England, United Kingdom Job Level : Mid-senior Designation : Technology Director - Service Ops & Security at Pharmacy2U Ltd
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Insights For Selling To Joshua

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Avoid making offhand commitments
  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joshua is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Joshua

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Joshua move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Joshua take some risk or not?

  • They systematically evaluate all decisions and are unlikely to take many risks.

You And Joshua

Personality Compatibility


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