Jovana Cubrilo

Questioner
DISC Type : c

Customer Success Manager at Tidio

Belgrade, Serbia

Overview

Jovana has no verified overview

Personality Overview

Systematic

Value Seeker

Not Easily Convinced

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to fully evaluate every situation. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Jovana has no verified topics they care about

Media Appearances

Jovana has no verified media appearances

Work History

7-2022
Customer Success Manager at Tidio
5-2020 - 1-2022
Strategic Account Manager/Customer Success Manager at BlueGrid.io
2-2019 - 5-2020
Customer Success Engineer/Technical Support Engineer at BlueGrid.io
5-2020 - 1-2022
Strategic Account Manager/Customer Success Manager at Recharge
2-2019 - 5-2020
Customer Success Engineer/Technical Support Engineer at Recharge

Education

2016 - 2019
Public Relations/Image Management from Singidunum University
2009 - 2017
The Faculty of Philology from University of Belgrade

More Information

Social Presence :

Prographics :

Exp : 11 Location : Belgrade, Serbia Job Level : Middle Designation : Customer Success Manager at Tidio
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Insights For Selling To Jovana

During A Call Or A Meeting

DO's

  • Back up any claims with data and numbers
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Emphasise more on facts and measurable benefits

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jovana is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Jovana

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Jovana move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Jovana take some risk or not?

  • If they believe that they have analyzed the situation well, they can take a little risk.

You And Jovana

Personality Compatibility


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