Joyce C.

Evaluator
DISC Type : Dsc

Operations Executive at Calvis

San Francisco, California, United States

Overview

Joyce C. is an accomplished operations executive at Calvis with a history of leadership roles at high-growth tech companies, including COO at Fountain and positions at Amazon, Lyft, and Uber. Her expertise lies in product operations, analytics, and marketplaces, supported by an MBA from Harvard Business School.

Her professional mission is deeply personal, driven by her experience as the child of two non-English speaking immigrant parents. This background fuels her passion for creating better economic opportunities and improving the employment process for hourly and essential workers, a mission she pursued actively while at Fountain.

Unique fact: Her motivation to work in the employment tech space comes from witnessing her parents work 60-80 hour weeks in demanding jobs.

Personality Overview

Fast But Analytical

Quality Focused

Hard To Convince

They focus on the results, but can still be quite procedural and analytical about how to get there  They have a unique set of diverse traits where they are decisive and methodical but can sometimes be extra cautious and skeptical They are not very likely to become strong advocates of your product or service

Topics They Care About

Scaling Operations
As a former COO and with experience at Uber and Lyft, she specializes in scaling operations and product functions for rapidly growing technology companies.
Empowering Workers
Inspired by her immigrant parents' work ethic, she is passionate about creating technology and systems that provide better opportunities for the hourly workforce.
High-Growth Startups
She has a track record of joining and advising "rocket ship" companies, celebrating Fountain's recognition as a "Next Billion Dollar Start-Up".

Media Appearances

Joyce has no verified media appearances

Work History

Operations Executive at Calvis
Product Council / Investor at Bling Capital at Bling Capital
Chief Member at Chief
Chief Operating Officer at Fountain
Strategic Advisor at Fountain

Education

MBA from Harvard Business School
BA from UCLA

More Information

Social Presence :

Prographics :

Exp : N/A Location : San Francisco, California, United States Job Level : Junior Designation : Operations Executive at Calvis
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Insights For Selling To Joyce

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points instead of anecdotes and examples
  • Be prepared for comments or questions that are critical of your product or your claims
  • Showcase how you can impact results but also make sure that you share detailed information too

DONT's

  • Avoid inviting them for any social interactions until you have built some rapport with them
  • Don’t nudge them to do something by using the logic that others have done the same
  • Avoid making strong statements, instead invite them to agree with you by asking them questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joyce is

  • ROI matters the most to them, followed by process and finally proof of results
  • Will you ever get a clear answer from Joyce

  • They might hesitate a little, but will go ahead and say no when necessary (or asked)

Insights For Deal Planning

    How fast (or slow) will Joyce move?

  • They are unlikely to move very fast, especially when it comes to new products or services
  • Can Joyce take some risk or not?

  • They have relatively low risk-appetite and are not very likely to go for something unproven and risky

You And Joyce

Personality Compatibility


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