Juan Jose Triana Urdaneta in

Juan Jose Triana Urdaneta

Enthusiast · DISC type i
Customer Experience Director at Paycash
📍 Bogota, D.C., Capital District, Colombia

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
6 Years
Current Role
Customer Experience Director
Job Level
Mid-senior
Location
Bogota, D.C., Capital District, Colombia
Personality Overview

How Juan shows up

Story Driven
Consensus Focused
Non-Confrontational

They prefer to build relationships rather than staying totally transactional. Unlike D or C types, they are convinced more by stories and testimonials. They agree with others often, so exercise caution when relying on their word.

Priorities

Topics Juan cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

8-2025
Customer Experience Director
Paycash
3-2025 - 8-2025
Coordinador Gestion SAC
Paycash
11-2024 - 1-2025
Acquiring Leader
Ding - Tecnipagos S.A.
8-2024 - 10-2024
Jefe de Equipo Monitoreo Transaccional
Inetum
7-2023 - 8-2024
Lider de gestion PQR Controversias CX
Banco Falabella Colombia
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
5-2024 - 5-2025
Customer Experience Specialist
EUDE Business School
5-2024 - 5-2025
Especialista Alta Gerencia
Fundación Universitaria del Area Andina
Social presence
in
Behavioral profile

DISC profile (public)

i

Influence (I)

Influence (I) reflects the degree to which a person prefers to work by influencing or persuading others. Those scoring high tend to be people oriented, motivated by social recognition and building relationships.

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