Julia Binder (Shaw)
Login to view DISC.Julia is an empathetic and analytical leader specializing in Customer Experience (CX), Consumer Insights, and Service Design. With a background from Wellesley College and extensive experience at Toast and Nike, she excels at building impactful CX capabilities. Colleagues describe her as intuitive, creative, and a strong team player.
Her academic background in Anthropology and Sociology suggests a deep interest in understanding human behavior and societal structures. She is passionate about mentorship and publicly celebrates the leadership qualities of her colleagues and mentors, sharing their insights with her network.
She was a featured speaker on a panel at Forresters CX North America conference, discussing personalized customer experiences.
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