Julian Ayers

Go-getter
DISC Type : d

Chief Resort Officer at Mahindra Holidays & Resorts India Limited

Mumbai, Maharashtra, India

Overview

Julian Ayers is the Chief Resort Officer at Mahindra Holidays & Resorts, bringing over 30 years of global hospitality experience. His career includes leadership roles at Hyatt, Alila, and Hilton across India, the Middle East, and the UK. He holds a certificate in Financial Accounting from Harvard Business School Online. People who know him consider him to be extremely experienced with a huge wealth of knowledge.

He is passionate about sustainability and responsible tourism, viewing himself as an environmentalist and an artisan. Julian focuses on developing strong, motivated teams to deliver unique luxury experiences. He enjoys projects that involve setting up new and innovative concepts, reflecting his entrepreneurial spirit.

Julian has a unique focus on creating a connection between his resorts and local communities by supporting local farmers and producers.

Personality Overview

Direct & Candid

Self-Confident

Vision Oriented

They can be nudged to make faster decisions by offering what they value.  They respond well to confident salespeople. They care equally about the product and its potential impact.

Topics They Care About

Sustainable Hospitality
He is passionate about sustainability and responsible tourism. At Mahindra, he champions a 'Planet Positive' approach, aiming for carbon neutrality and recognition from the Indian Green Building Council.
Luxury Guest Experiences
His career is focused on delivering unique, "money can't buy" luxury experiences by developing highly motivated professional teams and innovative concepts in resorts and city centers.
Local Sourcing
He actively recruits chefs who support local farmers and create authentic dishes with local produce, and has highlighted using vegetables from his hotel's own organic farm.

Media Appearances

Julian has no verified media appearances

Work History

6-2022
Chief Resort Officer at Mahindra Holidays & Resorts India Limited
1-2022 - 4-2022
Operations Management Support at HABITAS
7-2019 - 11-2021
Area Vice President - India North, General Manager Hyatt Regency Delhi at Hyatt Hotels Corporation
5-2013 - 6-2019
Regional Vice President Middle East at Alila Hotels - Two Roads Hospitality, Asia
4-2011 - 4-2013
General Manager Eros managed by Hilton at Hilton Worldwide

Education

2020 - 2020
Financial Accounting from Harvard Business School Online
9-1983 - 6-1985
Hotel from Suffolk New College

More Information

Social Presence :

Prographics :

Exp : 37 Location : Mumbai, Maharashtra, India Job Level : Leadership Designation : Chief Resort Officer at Mahindra Holidays & Resorts India Limited
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Insights For Selling To Julian

During A Call Or A Meeting

DO's

  • Highlight the competitive differentiation of your product
  • Make sure that they have the necessary authority, they could present false stature sometimes
  • Refer to testimonials from others in similar positions

DONT's

  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Julian is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Julian

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Julian move?

  • Their decision making speed is somewhere in the middle.
  • Can Julian take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Julian

Personality Compatibility


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