Juliana Martins

Inquirer
DISC Type : dc

Vendor Management at HP

Cotia, São Paulo, Brazil

Overview

Juliana Martins is a Vendor Manager at HP, where she applies her expertise in Customer Experience and NPS to manage strategic partnerships. An MBA graduate from USP/Esalq, she focuses on driving efficiency, enhancing client relationships, and contributing to sustainable business growth through operational excellence.

She is deeply committed to gender equity and inclusion, actively integrating these values into her professional relationships with teams, partners, and clients. A recent mother of two, she balances the challenges and rewards of her career with her growing family.

Juliana recently returned from maternity leave, stepping into a new professional role while embracing her new role as a mother.

Personality Overview

Upfront

ROI Conscious

Judgemental

They care equally about the product and its potential impact.  They respond well to confident salespeople. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Customer Experience & NPS
Her career is centered on improving client satisfaction and retention by using NPS and CX as key tools for continuous measurement and journey enhancement.
Gender Equity
A passionate advocate for gender equity and inclusion, she proudly participates in events like "Women on Top" and incorporates these values into her professional life.
Strategic Partnerships
Her role as a Vendor Manager involves building strong relationships with strategic partners to ensure operational efficiency and alignment with company goals.

Media Appearances

Juliana has no verified media appearances

Work History

8-2025
Vendor Management at HP
1-2020 - 8-2025
Customer Service Analyst at HP
2-2018 - 1-2020
Estagiaria at HP
10-2016 - 1-2018
Intern at RECKITT BENCKISER

Education

10-2021 - 7-2023
Pós-graduação Lato Sensu - MBA Executivo from MBA USP/Esalq
2015 - 2019
Bachelor's degree from Pós Graduação - Faculdades Oswaldo Cruz

More Information

Social Presence :

Prographics :

Exp : N/A Location : Cotia, São Paulo, Brazil Job Level : N/A Designation : Vendor Management at HP
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Insights For Selling To Juliana

During A Call Or A Meeting

DO's

  • Refer to testimonials from others in similar positions
  • Tell them that you are there to help them create visible impact within their organization
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Avoid repeating yourself or making generalizations
  • Avoid long winding pitches, stay objective
  • Do not give up if they are not convinced, try again with a different approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juliana is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Juliana

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Juliana move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Juliana take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Juliana

Personality Compatibility


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