Juliana Martins in

Juliana Martins

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Vendor Management at HP
📍 Cotia, São Paulo, Brazil

Juliana Martins is a Vendor Manager at HP, where she applies her expertise in Customer Experience and NPS to manage strategic partnerships. An MBA graduate from USP/Esalq, she focuses on driving efficiency, enhancing client relationships, and contributing to sustainable business growth through operational excellence.

She is deeply committed to gender equity and inclusion, actively integrating these values into her professional relationships with teams, partners, and clients. A recent mother of two, she balances the challenges and rewards of her career with her growing family.

Juliana recently returned from maternity leave, stepping into a new professional role while embracing her new role as a mother.

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Current Role
Vendor Management
Location
Cotia, São Paulo, Brazil
Personality Overview

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Decision Approach
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Priorities

Topics Juliana cares about

Customer Experience & NPS
Her career is centered on improving client satisfaction and retention by using NPS and CX as key tools for continuous measurement and journey enhancement.
Gender Equity
A passionate advocate for gender equity and inclusion, she proudly participates in events like "Women on Top" and incorporates these values into her professional life.
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Career

Work history

8-2025
Vendor Management
HP
1-2020 - 8-2025
Customer Service Analyst
HP
2-2018 - 1-2020
Estagiaria
HP
10-2016 - 1-2018
Intern
RECKITT BENCKISER
In the press

Media appearances

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Education
10-2021 - 7-2023
Pós-graduação Lato Sensu - MBA Executivo
MBA USP/Esalq
2015 - 2019
Bachelor's degree
Pós Graduação - Faculdades Oswaldo Cruz
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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