Julie Landis in

Julie Landis

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Client Success Manager at The Chapman Group
📍 Glen Burnie, Maryland, United States

Julie is an experienced Client Success Manager focused on cultivating lasting B2B relationships to enhance customer experiences and drive high retention rates. A Towson University graduate, she is described by colleagues as being exceptionally "detail oriented. " Julie leverages deep product knowledge and problem-solving skills to ensure long-term client success.

A unique aspect of her career includes her time as an Account Manager at Sealing Technologies, where she supported US military cyber teams with customized cyber flyaway kit solutions.

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Experience
25 Years
Current Role
Client Success Manager
Job Level
Middle
Location
Glen Burnie, Maryland, United States
Personality Overview

How Julie shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Julie cares about

B2B Customer Success
Her entire career focuses on customer success management in complex B2B landscapes, aiming to foster loyalty and high retention rates for clients.
Key Account Management
She designs and implements Voice of the Customer (VoC) programs for strategic B2B account management teams at The Chapman Group.
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Career

Work history

7-2024
Client Success Manager
The Chapman Group
5-2020 - 11-2023
Account Manager
Sealing Technologies Inc.
2-2018 - 12-2018
Business Development Operations
Gable
1-2009 - 1-2018
Account Manager / Program Manager
The Chapman Group - Sales Effectiveness Consulting Firm
12-2007 - 11-2008
Sales Consultant
Vocus, Inc.
In the press

Media appearances

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Education
B.S.
Towson University
Education details unavailable
Arundel Sr. High
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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