Julie Landis

Go-getter
DISC Type : d

Client Success Manager at The Chapman Group

Glen Burnie, Maryland, United States

Overview

Julie is an experienced Client Success Manager focused on cultivating lasting B2B relationships to enhance customer experiences and drive high retention rates. A Towson University graduate, she is described by colleagues as being exceptionally "detail oriented. " Julie leverages deep product knowledge and problem-solving skills to ensure long-term client success.

A unique aspect of her career includes her time as an Account Manager at Sealing Technologies, where she supported US military cyber teams with customized cyber flyaway kit solutions.

Personality Overview

Fast-Paced

Self-Confident

Decisive

They focus on objectivity in a pitch and pay little attention to bells and whistles.  They can be nudged to make faster decisions by offering what they value. They respond well to confident salespeople.

Topics They Care About

B2B Customer Success
Her entire career focuses on customer success management in complex B2B landscapes, aiming to foster loyalty and high retention rates for clients.
Key Account Management
She designs and implements Voice of the Customer (VoC) programs for strategic B2B account management teams at The Chapman Group.
Cybersecurity Solutions
Previously worked for a government contractor providing high-compute servers and turn-key cyber solutions to support US military cyber protection teams.

Media Appearances

Julie has no verified media appearances

Work History

7-2024
Client Success Manager at The Chapman Group
5-2020 - 11-2023
Account Manager at Sealing Technologies Inc.
2-2018 - 12-2018
Business Development Operations at Gable
1-2009 - 1-2018
Account Manager / Program Manager at The Chapman Group - Sales Effectiveness Consulting Firm
12-2007 - 11-2008
Sales Consultant at Vocus, Inc.

Education

B.S. from Towson University
Education details unavailable from Arundel Sr. High

More Information

Social Presence :

Prographics :

Exp : 25 Location : Glen Burnie, Maryland, United States Job Level : Middle Designation : Client Success Manager at The Chapman Group
URL has been copied!

Insights For Selling To Julie

During A Call Or A Meeting

DO's

  • Tell them that you are there to help them create visible impact within their organization
  • Highlight the competitive differentiation of your product
  • Stress on the business value that your product offers

DONT's

  • Refrain from asking too many questions
  • Avoid repeating yourself or making generalizations
  • Don’t expect them to change their mind quickly if they say no once

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Julie is

  • Belief in the product plays an important role, followed by objective proof and testimonials.
  • Will you ever get a clear answer from Julie

  • They may hesitate slightly, but if they are not convinced, they will say no.

Insights For Deal Planning

    How fast (or slow) will Julie move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Julie take some risk or not?

  • They can take risks only after they have analyzed the advantages and disadvantages.

You And Julie

Personality Compatibility


More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.