Justin Khuc in

Justin Khuc

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Senior QA Engineer at Shopmonkey
📍 San Jose, California, United States

Justin is a versatile tech professional who has transitioned from customer support leadership to his current role as a Senior QA Engineer at Shopmonkey. He holds a Bachelor of Science in Business Administration from San José State University and is praised by colleagues for being a dedicated professional.

Driven by a passion for self-improvement, Justin believes in getting better every single day and racing against himself. He also values community involvement, believing that one simply has to care and show up to make a meaningful difference in the lives of others.

His personal motto is that his epitaph will say, "He surpassed everyones expectations, but most importantly, he surpassed his own expectations. "

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Experience
8 Years
Current Role
Senior QA Engineer
Job Level
Middle
Location
San Jose, California, United States
Personality Overview

How Justin shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Justin cares about

Customer Experience
Has an extensive background leading customer support teams at Shopmonkey and managing premium support accounts at Xactly Corp.
Quality Assurance
His current professional focus is in his role as a Senior QA Engineer, ensuring product excellence at Shopmonkey.
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Career

Work history

3-2025
Senior QA Engineer
Shopmonkey
1-2024 - 3-2025
Director of Customer Support
Shopmonkey
2-2022 - 3-2024
Associate Director of Customer Support
Shopmonkey
7-2016 - 1-2019
Manager, Premium Support
Xactly Corp
1-2015 - 6-2016
Senior Business Analyst - Premium Support
Xactly Corp
In the press

Media appearances

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Education
2010 - 2013
Bachelor of Science (BS)
San José State University
2008 - 2010
Education details unavailable
Evergreen Valley College
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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