Justin Khuc

Inspirer
DISC Type : id

Senior QA Engineer at Shopmonkey

San Jose, California, United States

Overview

Justin is a versatile tech professional who has transitioned from customer support leadership to his current role as a Senior QA Engineer at Shopmonkey. He holds a Bachelor of Science in Business Administration from San José State University and is praised by colleagues for being a dedicated professional.

Driven by a passion for self-improvement, Justin believes in getting better every single day and racing against himself. He also values community involvement, believing that one simply has to care and show up to make a meaningful difference in the lives of others.

His personal motto is that his epitaph will say, "He surpassed everyones expectations, but most importantly, he surpassed his own expectations. "

Personality Overview

Charming & Persuasive

Fast Adopter

Confident & Optimistic

They respond well to objective pitches but also attach some value to relationships.  They don’t mind taking a stand if they believe in something. They usually prefer to drive the conversation.

Topics They Care About

Customer Experience
Has an extensive background leading customer support teams at Shopmonkey and managing premium support accounts at Xactly Corp.
Quality Assurance
His current professional focus is in his role as a Senior QA Engineer, ensuring product excellence at Shopmonkey.
Personal Development
His personal philosophy is centered on daily self-improvement. He has also taken courses on executive presentations to enhance his communication skills.

Media Appearances

Justin has no verified media appearances

Work History

3-2025
Senior QA Engineer at Shopmonkey
1-2024 - 3-2025
Director of Customer Support at Shopmonkey
2-2022 - 3-2024
Associate Director of Customer Support at Shopmonkey
7-2016 - 1-2019
Manager, Premium Support at Xactly Corp
1-2015 - 6-2016
Senior Business Analyst - Premium Support at Xactly Corp

Education

2010 - 2013
Bachelor of Science (BS) from San José State University
2008 - 2010
Education details unavailable from Evergreen Valley College

More Information

Social Presence :

Prographics :

Exp : 8 Location : San Jose, California, United States Job Level : Middle Designation : Senior QA Engineer at Shopmonkey
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Insights For Selling To Justin

During A Call Or A Meeting

DO's

  • Clearly address the competitive aspects
  • Keep your pitch focused on the impact but insert some anecdotes into it
  • Look like someone who is on top of their game

DONT's

  • Don’t be very informal even if they are being so themselves
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Don’t keep repeating the same information, it could make them impatient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Justin is

  • Product value plays a big role, followed by relationship and a sense of achievement.
  • Will you ever get a clear answer from Justin

  • If they do not firmly believe in you, they will refuse without hesitation.

Insights For Deal Planning

    How fast (or slow) will Justin move?

  • They can take fast decisions if they develop conviction in the product and find you trustworthy.
  • Can Justin take some risk or not?

  • They have the capability of taking risky decisions if necessary.

You And Justin

Personality Compatibility


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