Kailee Urban in

Kailee Urban

Initiator · DISC type Di
Vice President, Global Customer Support + Digital Success at Fullstory
📍 Charlottesville, Virginia, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

Business priorities, areas of interest, and practical outreach recommendations that can improve conversion quality for this professional.

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Experience
14 Years
Current Role
Vice President, Global Customer Support + Digital Success
Job Level
Senior
Location
Charlottesville, Virginia, United States
Personality Overview

How Kailee shows up

Conviction Driven
Confident
Friendly Challenger

They respond well to objective pitches but also attach some value to relationships. They don’t mind taking a stand if they believe in something. They measure a product on its merit but can be influenced by strong testimonials.

Priorities

Topics Kailee cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

2-2025
Vice President, Global Customer Support + Digital Success
Fullstory
5-2024 - 2-2025
Senior Director, Global Customer Support + Digital Success
Fullstory
8-2022 - 5-2024
Global Director of Customer Support
Fullstory
2-2021 - 8-2022
Senior Manager of Customer Support
Fullstory
2-2020 - 2-2021
Manager of Customer Support
Fullstory
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2005 - 2009
Bachelor of Fine Arts (BFA)
University of Virginia
Social presence
in
Behavioral profile

DISC profile (public)

D

Dominance (D)

Dominance (D) reflects how goal and task oriented a person is, and their ability to accomplish results irrespective of how demanding the circumstances might be. Those scoring high tend to be motivated by winning, competition, and success.

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