Kaitlin Richter

Sharpshooter
DISC Type : CD

Product Manager, MODAL Digital at Syneos Health Learning Solutions

Brooklyn, New York, United States

Overview

Kaitlin Richter is the Product Manager for MODAL Digital at Syneos Health Learning Solutions, where she specializes in creating user-focused e-learning platforms for the pharmaceutical industry. A graduate of Temple University, she connects business needs with thoughtful design to build effective solutions.

Outside of her product management role, Kaitlin has a demonstrated interest in education and mentorship. She has served as a guest speaker for university advertising courses, where she lectured on research practices, marketing strategies, and creative tactics to help guide students entering the field.

As a student, she led a team to win the 1st Place Gold Winner award in the national Marketing EDGE Collegiate ECHO Challenge.

Personality Overview

Thorough Evaluator

Precise But Practical

ROI Driven

They are less concerned about the product and more about its potential impact.  They do not care very much about building rapport or relationships. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

E-learning for Pharma
Leads product management for MODAL, an e-learning platform specifically designed for the unique needs of the pharmaceutical industry.
User-Focused Design
Passionate about connecting business requirements and user needs to create products that are both smart and intuitive.
Integrated Marketing
Developed an award-winning integrated marketing strategy for DIRECTV, showcasing expertise in market research, media planning, and promotional strategy.

Media Appearances

Kaitlin has no verified media appearances

Work History

7-2025
Product Manager, MODAL Digital at Syneos Health Learning Solutions
8-2022 - 7-2025
Senior Solution Implementation Manager at Syneos Health Learning Solutions
2-2021 - 8-2022
Digital Account Manager at Boco Digital Media, LLC
5-2016 - 2-2021
Digital Solutions Specialist at Boco Digital Media, LLC
4-2016
Freelance at Design | Marketing Strategy

Education

2013 - 2015
Bachelor’s Degree from Temple University
2011 - 2013
Digital Communications from Lebanon Valley College

More Information

Social Presence :

Prographics :

Exp : 10 Location : Brooklyn, New York, United States Job Level : Middle Designation : Product Manager, MODAL Digital at Syneos Health Learning Solutions
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Insights For Selling To Kaitlin

During A Call Or A Meeting

DO's

  • Be respectful but crisp
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • When negotiating terms, help them build an impression that they are the ones calling the shots

DONT's

  • Avoid being too verbose
  • Don’t take too much time in sending them information if they ask for any
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kaitlin is

  • Confidence in impact is paramount to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Kaitlin

  • If they decide not to go ahead, they will say no without hesitation.

Insights For Deal Planning

    How fast (or slow) will Kaitlin move?

  • If convinced, they can reach decisions quite fast.
  • Can Kaitlin take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Kaitlin

Personality Compatibility


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