Kaitlin Roland in

Kaitlin Roland

Critic · DISC type C
Dealer Customer Success Representative at Byrna Technologies Inc.
📍 Fort Wayne, Indiana, United States

Professional overview including current role context, leadership scope, domain focus, and career trajectory to help you understand background relevance before outreach.

Key behavioral and communication insights including interaction style, decision-making tendencies, and motivation drivers to tailor messaging and personalize conversations.

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Experience
11 Years
Current Role
Dealer Customer Success Representative
Job Level
Junior
Location
Fort Wayne, Indiana, United States
Personality Overview

How Kaitlin shows up

Information Seeker
Objective Thinker
Negotiator

They don’t appreciate bells and whistles unless backed by data. They prefer to analyze logically and value objective facts over emotions. They like to take decisions independently and do not seek others' support often.

Priorities

Topics Kaitlin cares about

Strategic Priorities
Topic insights and context to help personalize outreach and discovery conversations.
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Career

Work history

12-2025
Dealer Customer Success Representative
Byrna Technologies Inc.
1-2023 - 1-2025
Business Development Manager
Amerit Fleet Solutions
7-2022 - 1-2023
Customer Service Representative
Summit Logistics and Summit Express
8-2019 - 7-2022
Assistant Manager
Enterprise Holdings
7-2015 - 8-2019
Server/Bartender
Duffy's Sports Grill
In the press

Media appearances

Media appearances and press coverage highlighting public visibility and thought leadership.
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Education
2012 - 2016
Bachelor’s Degree
Indiana University Bloomington
Social presence
in
Behavioral profile

DISC profile (public)

C

Calculativeness (C)

Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.

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