Kamal Shaik in

Kamal Shaik

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ServiceNow Architect/Manager (Principal Consultant) at Erie Insurance Group
📍 New York City Metropolitan Area, United States

Kamal is a ServiceNow Architect and Manager at Erie Insurance Group, specializing in a broad range of IT management disciplines. He holds an MBA in Project Management from the University of Virginia Darden School of Business. Colleagues describe him as skilled, dedicated, highly organized, and hardworking, with a talent for navigating fast-paced environments.

He combines his MBA with deep technical expertise, holding certifications like Certified Hardware Asset Manager (CHAM).

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Experience
13 Years
Current Role
ServiceNow Architect/Manager (Principal Consultant)
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Kamal shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Kamal cares about

ServiceNow Ecosystem
His entire career focuses on leveraging the ServiceNow platform to help enterprises operate faster and become more scalable.
Intelligent Workflows
Passionate about replacing unstructured work patterns with modern, intelligent workflows to boost enterprise efficiency.
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Career

Work history

1-2018
ServiceNow Architect/Manager (Principal Consultant)
Erie Insurance Group
6-2016 - 12-2017
ECTP ITSM Infrastructure Architect /Manager ServiceNow
NYC Department of Information Technology & Telecommunications
8-2013 - 6-2016
Senior ITSM Consultant (Principal Consultant) ServiceNow Manager/Architect
NYC Health + Hospitals
6-2012 - 7-2013
Service Management Consultant-ServiceNow
USDA
1-2012 - 5-2012
IT Service Management Consultant-ServiceNow/BMC
HP
In the press

Media appearances

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Education
Master of Business Administration - MBA Project Management
University of Virginia Darden School of Business
ITIL Certification
EXIN
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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