Kamal Shaik

Wildcard
DISC Type : cis

ServiceNow Architect/Manager (Principal Consultant) at Erie Insurance Group

New York City Metropolitan Area, United States

Overview

Kamal is a ServiceNow Architect and Manager at Erie Insurance Group, specializing in a broad range of IT management disciplines. He holds an MBA in Project Management from the University of Virginia Darden School of Business. Colleagues describe him as skilled, dedicated, highly organized, and hardworking, with a talent for navigating fast-paced environments.

He combines his MBA with deep technical expertise, holding certifications like Certified Hardware Asset Manager (CHAM).

Personality Overview

Requires Proof

Curious But Skeptical

ROI Driven

They are unlikely to ever become strong champions even when the conversations are going well; you should focus on cultivating other champions  They typically tend to be late adopters even when they seem friendly and excited about what you have to sell They are often friendly and nice, but can sometimes suprise you with their piercing questions

Topics They Care About

ServiceNow Ecosystem
His entire career focuses on leveraging the ServiceNow platform to help enterprises operate faster and become more scalable.
Intelligent Workflows
Passionate about replacing unstructured work patterns with modern, intelligent workflows to boost enterprise efficiency.
IT Asset Management
Holds a Certified Hardware Asset Manager (CHAM) certification and consistently includes ITAM and HAMp in his professional focus.

Media Appearances

Kamal has no verified media appearances

Work History

1-2018
ServiceNow Architect/Manager (Principal Consultant) at Erie Insurance Group
6-2016 - 12-2017
ECTP ITSM Infrastructure Architect /Manager ServiceNow at NYC Department of Information Technology & Telecommunications
8-2013 - 6-2016
Senior ITSM Consultant (Principal Consultant) ServiceNow Manager/Architect at NYC Health + Hospitals
6-2012 - 7-2013
Service Management Consultant-ServiceNow at USDA
1-2012 - 5-2012
IT Service Management Consultant-ServiceNow/BMC at HP

Education

Master of Business Administration - MBA Project Management from University of Virginia Darden School of Business
ITIL Certification from EXIN

More Information

Social Presence :

Prographics :

Exp : 13 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : ServiceNow Architect/Manager (Principal Consultant) at Erie Insurance Group
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Insights For Selling To Kamal

During A Call Or A Meeting

DO's

  • Focus on immediate action-items rather than the larger goals
  • Help them understand the risk aspect fully while inspiring confidence
  • Persuade objectively how your product will help them achieve their goals

DONT's

  • Avoid winging it with them particularly, answer a question only if you know the answer well
  • Don't ask them to move fast, let them take their time and digest all the information
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kamal is

  • Clear proof of product value matters to them, followed by others' testimonials and rapport.
  • Will you ever get a clear answer from Kamal

  • They are likely to give you a clear answer without taking you around in circles. However, if you share a good relationship, they might not be so forthcoming.

Insights For Deal Planning

    How fast (or slow) will Kamal move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kamal take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Kamal

Personality Compatibility


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