Karen Borras
Login to view DISC.Karen Borras is the Senior Director of Customer Success & Experience at GardaWorld, specializing in building high-performing teams. With a background in ITSM/ITOM from her time at EasyVista, she is an expert in automating the customer lifecycle process and enhancing client satisfaction. People often describe her as a foundational mentor in customer success.
Residing in the South Florida area, Karen is deeply passionate about technology and approaches challenges with a growth mindset. She focuses on continuous improvement and learning, taking pride in owning what she doesnt know but intends to master. Her energetic approach is geared towards ensuring clients are always satisfied.
Unique fact: She describes herself as a "Guru at automating the customer life cycle process. "
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