As Vice President of Call Center Support Management at Wells Fargo Home Mortgage, Karen Bowman leads a team responsible for the administration of outbound dialing systems. Her expertise includes ensuring compliance with calling regulations and providing research for litigation matters. She attended the University of Minnesota.
Her role has a unique focus on providing critical research and support for legal matters related to outbound calling litigation.
Karen Bowman
Vice President - Call Center Support Management at Wells Fargo Home Mortgage
Minneapolis, Minnesota, United States
Overview
Topics They Care About
Outbound Calling Compliance
Her role centers on monitoring and ensuring adherence to outbound calling rules for Default Servicing operations.
Call Center Technology
Manages the teams that administrate and maintain the outbound dialing systems and data interfaces at Wells Fargo Home Mortgage.
Litigation Support
A key responsibility is providing research and support for litigation matters that arise from outbound calling activities.
Media Appearances
Karen has no verified media appearances
Work History
12-2012
Vice President - Call Center Support Management at Wells Fargo Home Mortgage
5-2007 - 12-2012
Assistant Vice President at Wells Fargo Home Mortgage
Education
1983 - 1987
Education details unavailable from University of Minnesota
More Information
Social Presence :
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Location : Minneapolis, Minnesota, United States
Job Level : Senior
Designation : Vice President - Call Center Support Management at Wells Fargo Home Mortgage
