Karen O'Hagan in

Karen O'Hagan

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Non Executive Director, Chair of Integrated Performance Committee at Liverpool Heart and Chest Hospital
📍 Newton-Le-Willows, England, United Kingdom

Karen OHagan is a Director of Global Customer Services with over 25 years of experience in FTSE100 companies, specializing in NHS clinical software. A qualified auditor and trainer, she has technical expertise in large tenders, IT project management, and governance, frequently dealing directly at the board level.

Karen serves as Non-Executive Director and Chair of the Integrated Performance Committee for the Liverpool Heart and Chest Hospital.

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Experience
15 Years
Current Role
Non Executive Director, Chair of Integrated Performance Committee
Job Level
Mid-senior
Location
Newton-Le-Willows, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Karen cares about

NHS Clinical Software
Has over two decades of specialized experience in tenders, contracts, and full system implementations for NHS clinical software.
Customer Service Excellence
A qualified trainer who implements customer excellence programs and is described by peers as skilled in understanding customer needs and improving service quality.
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Career

Work history

5-2019 - 4-2022
Non Executive Director, Chair of Integrated Performance Committee
Liverpool Heart and Chest Hospital
9-2015
Director of Customer Service EU, USA, Canada, MEA
ConvaTec
9-2015 - 3-2019
Non Executive Director, Chair of Quality Committee and Vice Chair of Trust
Liverpool Community Health NHS Trust
4-2007 - 9-2015
Global Head of Secondary Care Customer Services & Group Information Governance Officer
EMIS Health
9-2015
Global Head of Customer Services Manager & Information Governance
Ascribe Limited
In the press

Media appearances

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Education

Karen has no verified education history

Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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