Karin Koenig

Questioner
DISC Type : c

Epic Training Director at SSM Health

Greater Madison Area, United States

Overview

Karin is an enterprise learning and transformation executive with over a decade of experience leading Epic training and workforce enablement at SSM Health. She specializes in driving large-scale learning initiatives across multi-state healthcare systems and holds a Bachelor of Arts in Psychology from the University of Wisconsin-Eau Claire.

Outside of work, Karin applies lessons from other industries, such as Disneys customer experience, to corporate learning. Her background as a teacher informs her passion for community-focused projects, including fundraising to help build a school for students in Tanzania and participating in hunger relief efforts.

She successfully transitioned her career from being a kindergarten teacher to leading enterprise technology training for a major healthcare system.

Personality Overview

Price-Sensitive

Not Easily Convinced

Systematic

They prefer to do thorough analysis of any situation.  They are more likely than others to negotiate on pricing and terms. They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.

Topics They Care About

Learning Transformation
She has led large-scale learning transformation initiatives and writes about turning learning strategy into concrete action within enterprise environments.
Workforce Enablement
Her professional focus is on developing high-performing teams and architecting effective learning ecosystems, particularly within complex healthcare organizations.
Healthcare Technology
With 11 years of experience, she is an expert in EHR systems, particularly in leading Epic training and operational support teams.

Media Appearances

A customized approach to Epic: Inside SSM Health’s EHR overhaul. Featured in Becker's Hospital Review

See Now

Work History

6-2024
Epic Training Director at SSM Health
10-2020 - 7-2024
EHR Manager - Epic Training and Operational Support at SSM Health
6-2019 - 10-2020
EHR Team Lead - Technology, Innovation & Design Team at SSM Health
8-2007 - 3-2015
Teacher at Sunset Ridge Elementary; St. Peter Catholic School; Ocean View Elementary

Education

2000 - 2004
Bachelor of Arts (B.A.) from University of Wisconsin-Eau Claire
Education details unavailable from Virginia Wesleyan University

More Information

Social Presence :

Prographics :

Exp : 14 Location : Greater Madison Area, United States Job Level : Mid-senior Designation : Epic Training Director at SSM Health
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Insights For Selling To Karin

During A Call Or A Meeting

DO's

  • Share as much information as possible regarding your product
  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasise more on facts and measurable benefits

DONT's

  • Don’t try to be too friendly or informal with them
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karin is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Karin

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Karin move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Karin take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Karin

Personality Compatibility


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