Karina Hartmann

Questioner
DISC Type : c

Ansvarlig for CRM og støtte fra private at SMILfonden

Copenhagen, Capital Region of Denmark, Denmark

Overview

Karina Hartmann is a CRM and marketing leader with extensive experience from major corporations like Specsavers and Ikano Bank. She now applies her commercial mindset and expertise in customer journey optimization to the non-profit sector, leading private fundraising efforts at SMILfonden.

Driven by a shift in personal priorities, Karina is passionate about making a tangible difference. Her recent move to a foundation supporting chronically ill children reflects her desire to align her professional skills with a meaningful cause. She also co-owns and helps manage a family B2B business.

Unique fact: Karina transitioned from leading a Northern Europe CRM team at a global retailer to driving fundraising for a childrens charity.

Personality Overview

Cautious & Analytical

Not Easily Convinced

Value Seeker

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  They prefer to analyze every situation thoroughly.
 They are more likely than others to negotiate on pricing and terms.

Topics They Care About

Non-profit Fundraising
Her current role at SMILfonden focuses on securing donations from private individuals to support seriously ill children and their families.
CRM Strategy
Has a long career in CRM, including managing migrations to Adobe Campaign, developing loyalty programs, and leading multi-channel campaigns for major brands like Specsavers.
Children's Causes
Made a deliberate career change to work for SMILfonden, expressing a strong personal desire to make a difference for children facing serious illness.

Media Appearances

Karina has no verified media appearances

Work History

6-2025
Ansvarlig for CRM og støtte fra private at SMILfonden
6-2022 - 5-2025
CRM Team Lead, Nothern Europe at Specsavers
1-2020
Co-owner of family-owned B2B business at Nicobelli ApS VVS
8-2017 - 6-2022
CRM Manager, Northern Europe at Specsavers
10-2012 - 7-2017
CRM & Loyalty Manager at Ikano Bank

Education

2002 - 2005
120 ECTS point from Lyngby Uddannelsescenter
2012 - 2012
10 ECTS point from KEA

More Information

Social Presence :

Prographics :

Exp : N/A Location : Copenhagen, Capital Region of Denmark, Denmark Job Level : N/A Designation : Ansvarlig for CRM og støtte fra private at SMILfonden
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Insights For Selling To Karina

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Don’t depend too much on anecdotal evidence, it reduces their confidence

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karina is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Karina

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Karina move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Karina take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Karina

Personality Compatibility


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