Karla Keeling

Pioneer
DISC Type : DIS

Client Services Director at Professional Passport - Fortis

Stevenage, England, United Kingdom

Overview

Karla Keeling is a Client Services Director at Professional Passport - Fortis, specializing in compliance and risk management for the umbrella payroll sector. With deep experience in sales and operations, she focuses on mitigating Joint & Several Liability for agencies and clients. Colleagues describe her as knowledgeable, approachable, professional, and helpful.

When first contacted about a role at an "umbrella company, " she humorously replied that she wasnt interested in selling actual umbrellas.

Personality Overview

Decisive But Friendly

Friendly But Fast

Driven But Considerate

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Joint & Several Liability
Her current role and recent posts are dedicated to protecting agencies and clients from the risks and complexities of the JSL legislation impacting the payroll sector.
Payroll Compliance
She has moved into her dream role at an accrediting body, focusing on providing compliance systems and upholding standards within the UK's temporary employment market.
Client Services
As a director of client services, she is praised in recommendations for being responsive, helpful, and skilled at resolving issues for her clients with care.

Media Appearances

Karla has no verified media appearances

Work History

9-2025
Client Services Director at Professional Passport - Fortis
1-2025 - 6-2025
Sales Director at ADDITIONS CONTRACTORS LIMITED
11-2023 - 11-2024
Sales Director at MyPeople
5-2023 - 11-2023
Senior Business Development Manager at IN-SYNC Group
12-2021 - 4-2023
Sales Director at JMK GROUP UK

Education

1991 - 1996
Education details unavailable from The Chafford

More Information

Social Presence :

Prographics :

Exp : 3 Location : Stevenage, England, United Kingdom Job Level : Mid-senior Designation : Client Services Director at Professional Passport - Fortis
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Insights For Selling To Karla

During A Call Or A Meeting

DO's

  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • Showcase existing customers and use case-studies to grab their attention
  • Use phrases like ‘your decision will’, ‘you will impact’ etc.

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Don’t be too verbose or overly friendly; a little bit, however, is fine
  • Avoid focusing only on the product or its ROI, keep building trust subtly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karla is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Karla

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Karla move?

  • They are generally fast movers and can take quick decisions
  • Can Karla take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Karla

Personality Compatibility


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