Karnesh Sharma

Judge
DISC Type : Dc

Director - Network, End User Services and Infrastructure Operations at McDonald's

Ambala, Haryana, India

Overview

Karnesh Sharma is an IT director at McDonalds Global Capability Center with 26 years of experience leading large-scale digital transformations. An Azure certified expert, he specializes in cloud strategy and infrastructure operations. Colleagues describe him as an exceptional and strategic leader with deep technical expertise, and he holds a degree from Kurukshetra University.


His work on an SAP implementation and migration project at Bharti Airtel resulted in savings of 22 million for the company.

Personality Overview

Demanding

Quality Focused

Features Driven

They respond better to strong and respectful interactions.  They are less concerned about the product and more about its potential impact. They like to stay in control of the negotiation or defining of the terms.

Topics They Care About

Cloud & Infrastructure
He holds multiple Azure certifications and has extensive experience leading cloud migrations and data center consolidations for global companies like PepsiCo.
Large-Scale Transformation
His career is defined by overseeing major transformation projects and implementing global systems across AMESA, APAC, and North America.
Emerging AI
He actively shares and explains concepts like Agentic vs. Generative AI, demonstrating a strong interest in staying current with advanced artificial intelligence trends.

Media Appearances

McDonald's announces major leadership shake-up to bolster U.S. operations. Featured in Adgully

See Now

Work History

8-2025
Director - Network, End User Services and Infrastructure Operations at McDonald's
4-2019 - 8-2025
Associate Director – AMESA Compute, Cloud and Application realization at PepsiCo
6-2015 - 8-2016
Head Infrastructure (APAC) - IT Operations & Datacenter at CNH Industrial Capital
4-2012 - 6-2015
Datacenter IT Operations at Bharti Airtel Limited
1-2007 - 3-2012
Infrastructure Specialist at Bharti Airtel Limited

Education

2001 - 2004
Bachelor's degree from Kurukshetra University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Ambala, Haryana, India Job Level : Mid-senior Designation : Director - Network, End User Services and Infrastructure Operations at McDonald's
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Insights For Selling To Karnesh

During A Call Or A Meeting

DO's

  • Speak about competitive differentiation that your product offers
  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.

DONT's

  • Do not spend too much time focusing on product tech or features
  • Do not hesitate from asking counter questions, just avoid challenging their authority
  • Don’t take too much time in sending them information if they ask for any

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karnesh is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Karnesh

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Karnesh move?

  • If convinced, they can reach decisions quite fast.
  • Can Karnesh take some risk or not?

  • They do not shy away from taking risks, but can be quite binary about them.

You And Karnesh

Personality Compatibility


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