Katherine Macdonald

Observer
DISC Type : ic

Support Ninja at BigCommerce

Colorado Springs, Colorado, United States

Overview

Katherine has no verified overview

Personality Overview

Value Driven

Example Seeker

Assertive

They are generally strong communicators and are not easy to convince.  They can sound friendly and charming but can quickly change gears to become inquisitive and probing. They ask a lot of questions and rely heavily on information and collaterals.

Topics They Care About

Katherine has no verified topics they care about

Media Appearances

Katherine has no verified media appearances

Work History

10-2021 - 6-2023
Support Ninja at BigCommerce
1-2018 - 4-2021
Customer Service Representative at Charity Dynamics
1-2014
Freelance Illustrator at Self-employed
12-2013 - 12-2017
Customer Service Representative at Trusource Labs
2-2009 - 11-2013
Customer Service Representative at teleNetwork

Education

Associate of Arts - AA from Austin Community College
2000 - 2004
GED from Episcopal High School

More Information

Social Presence :

Prographics :

Exp : 13 Location : Colorado Springs, Colorado, United States Job Level : N/A Designation : Support Ninja at BigCommerce
URL has been copied!

Insights For Selling To Katherine

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Persuade objectively how your product will help them achieve their goals
  • Use phrases like ‘clear proof that’, ‘data shows’ etc.

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Avoid making offhand commitments
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katherine is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Katherine

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Katherine move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Katherine take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Katherine

Personality Compatibility


Other BigCommerce Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.