Kathleen Agustin

Clinic Receptionist at HD

Central Luzon, Philippines

Overview

Kathleen is a customer-focused professional with over ten years of experience in customer service, technical support, and patient support. She recently transitioned into a new role as an Executive Assistant at Audacix. She holds a bachelors degree from Asia Pacific College.

Kathleen has a strong interest in education and personal development, underscored by her completion of a Certificate in Professional Teaching at Tarlac State University. She is dedicated to supporting others, whether in a customer-facing capacity or an administrative role.

Unique fact: She holds a professional teaching certificate, highlighting her passion for education alongside her extensive customer service career.

Topics They Care About

Customer Experience
With over a decade in voice and non-voice customer support, she has a deep understanding of customer needs, inquiries, and billing processes.
Patient Support
Her background as a Patient Support Specialist and Clinic Receptionist indicates specialized experience in the healthcare and wellness industries.
Administrative Support
Her new role as an Executive Assistant at Audacix demonstrates a shift and focus on high-level administrative and organizational excellence.

Media Appearances

Kathleen has no verified media appearances

Work History

7-2024
Clinic Receptionist at HD
11-2024 - 3-2025
Executive Assistant at Audacix
8-2022 - 7-2024
Patient Support Specialist at Impress
10-2009 - 6-2017
Customer Interactive Associate at TELUS International Philippines

Education

8-2022 - 6-2023
Certificate in Professional Teaching from Tarlac State University
2011 - 2016
Bachelor's degree from Asia Pacific College

More Information

Social Presence :

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Exp : 10 Location : Central Luzon, Philippines Job Level : N/A Designation : Clinic Receptionist at HD
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