Kathleen Cross

Galvanizer
DISC Type : Id

Senior Marketing Manager, Member Lifecycle at Trupanion

Seattle, Washington, United States

Overview

Kathleen has no verified overview

Personality Overview

Pragmatic

Persuader

Trusting

They respond better to a combination of speed and relationship.  They do not mind taking risks and can make hard decisions, if necessary. They are more likely to be open to unproven but exciting technologies.

Topics They Care About

Kathleen has no verified topics they care about

Media Appearances

Kathleen has no verified media appearances

Work History

11-2022
Senior Marketing Manager, Member Lifecycle at Trupanion
8-2021 - 11-2022
Marketing Manager, Member Retention at Trupanion
7-2020 - 8-2021
Senior Marketing Specialist, Member Communications at Trupanion
4-2014 - 2-2019
Communications & Community Relations Specialist at AAA Washington
7-2013 - 4-2014
Member Travel Counselor at AAA Washington

Education

2003 - 2008
BA from University of Washington

More Information

Social Presence :

Prographics :

Exp : N/A Location : Seattle, Washington, United States Job Level : N/A Designation : Senior Marketing Manager, Member Lifecycle at Trupanion
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Insights For Selling To Kathleen

During A Call Or A Meeting

DO's

  • Find ways to push them a little if they don’t start giving a clear yes or no in due course
  • Talk about other customers and how they have derived value from your product
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t make promises that are hard to keep
  • Don’t be excessively objective, focus on building a story first
  • Don’t hesitate from asking questions, but take a friendly and warm approach

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathleen is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Kathleen

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Kathleen move?

  • They can make decisions quickly if they develop trust in you and conviction in the product.
  • Can Kathleen take some risk or not?

  • They can take risks if necessary.

You And Kathleen

Personality Compatibility


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