Kathy Chang, MPH

Observer
DISC Type : ic

Lead Director, Strategic Planning (Chief of Staff) at Aetna, a CVS Health Company

San Francisco Bay Area, United States

Overview

Kathy Chang is a strategic operations leader and the Chief of Staff for Sales Enablement at Aetna. With a Master of Public Health from Yale, she specializes in translating vision into action, driving organizational alignment, and leading cross-functional execution within the healthcare industry.

Outside of her corporate role, Kathy is deeply committed to community leadership. She has served as the San Francisco Chapter President for Project by Project, a nonprofit focused on empowering the Asian American community. She is also a Registered Yoga Teacher.

Unique fact: Kathy has co-authored scientific publications on stem cell research, focusing on induced pluripotent stem cells.

Personality Overview

Example Seeker

Curious

Assertive

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They are likely to ask many questions and look heavily for supporting information. They are generally good communicators and can be hard to convince.

Topics They Care About

Sales Enablement
As Chief of Staff for Sales Enablement at Aetna, she leads the execution of strategic initiatives and operational alignment for the sales organization.
Healthcare Strategy
Her career at Aetna and her Master of Public Health from Yale highlight her focus on strategic planning and program implementation in the commercial healthcare market.
AAPI Community
She has dedicated years to volunteering with Project by Project, a nonprofit that develops leaders and addresses issues impacting the local AAPI community.

Media Appearances

Kathy has no verified media appearances

Work History

10-2025
Lead Director, Strategic Planning (Chief of Staff) at Aetna, a CVS Health Company
10-2021 - 10-2025
Senior Business Consultant at Aetna, a CVS Health Company
12-2020 - 10-2021
Senior Strategic Planner at Aetna, a CVS Health Company
1-2023 - 12-2024
San Francisco Chapter President at Project by Project
1-2021 - 12-2022
Director of Team & Leadership Development at Project by Project

Education

2017 - 2019
Master of Public Health (MPH) from Yale School of Public Health
Bachelor's Degree from UCLA

More Information

Social Presence :

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Exp : 5 Location : San Francisco Bay Area, United States Job Level : Mid-senior Designation : Lead Director, Strategic Planning (Chief of Staff) at Aetna, a CVS Health Company
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Insights For Selling To Kathy

During A Call Or A Meeting

DO's

  • Help them realize that there is no personal risk in making this decision
  • Ask them questions to understand their needs better while staying affable
  • Build rapport, it will come handy to handle hard questions later

DONT's

  • Don’t be too objective but make sure to pad your storytelling with data points
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathy is

  • Proven value, strong testimonials are important to them, relationships will have some weightage.
  • Will you ever get a clear answer from Kathy

  • They are practical and friendly, don't expect a clear-cut response often.

Insights For Deal Planning

    How fast (or slow) will Kathy move?

  • They like to perform full analysis and can take time to make any decision.
  • Can Kathy take some risk or not?

  • They evaluate their decisions systematically and are less likely to take risks.

You And Kathy

Personality Compatibility


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