Kathy Clemens

Trailblazer
DISC Type : DI

Senior Director, Product Documentation and Education Services at Zuora

San Francisco Bay Area, United States

Overview

Kathy has no verified overview

Personality Overview

Persuasive

Informal

Charismatic

If they come to believe in your value proposition, they will be your champion.  They prefer to ensure that they are in control of the situation. They are charming and can persuade others to support their decisions.

Topics They Care About

Kathy has no verified topics they care about

Media Appearances

Kathy has no verified media appearances

Work History

12-2023
Senior Director, Product Documentation and Education Services at Zuora
9-2020 - 10-2023
Sr. Director, Product Documentation at BlackLine
6-2018 - 8-2020
Director of Documentation at Automation Anywhere
12-2015 - 3-2018
Senior Manager, Information Development at ServiceNow
10-2013 - 11-2015
Knowledge Manager for CRM Cloud, Mobile, and Integration at SAP Labs, LLC

Education

2012 - 2014
Master of Business Administration (MBA) from Saint Mary's College of California
1991 - 1993
German Linguistics and History from Marburg University

More Information

Social Presence :

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Exp : 18 Location : San Francisco Bay Area, United States Job Level : Senior Designation : Senior Director, Product Documentation and Education Services at Zuora
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Insights For Selling To Kathy

During A Call Or A Meeting

DO's

  • Give them control of the sales process
  • Build a trustworthy relationship while keeping the product center-stage
  • Showcase existing customers and use case-studies to grab their attention

DONT's

  • Don’t force involvement of other stakeholders unless it is critical
  • Do not look like someone who doesn’t know what they are talking about
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kathy is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Kathy

  • If they are not convinced, they will say no though in a friendly way.

Insights For Deal Planning

    How fast (or slow) will Kathy move?

  • If you earn their trust and they develop faith in the product, they can make decisions quickly.
  • Can Kathy take some risk or not?

  • If necessary, they will be ready to take risks.

You And Kathy

Personality Compatibility


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