Katie Miller

Pioneer
DISC Type : Dis

Head of Customer Experience & Retention at Bare Performance Nutrition

Austin, Texas Metropolitan Area, United States

Overview

Katie has no verified overview

Personality Overview

Decisive But Friendly

Driven But Considerate

Friendly But Fast

If they are convinced, they can become very strong champions for your product  They combine a unique set of diverse traits where they are fast and friendly but can slow down to be thorough when needed They have the unique ability to win both love and respect from their team (or outsiders)

Topics They Care About

Katie has no verified topics they care about

Media Appearances

Katie has no verified media appearances

Work History

Head of Customer Experience & Retention at Bare Performance Nutrition
Director Of Customer Service at Onnit
Customer Service Manager at Onnit
Customer Service Representative at Onnit

Education

Certificate from Hawthorn University

More Information

Social Presence :

Prographics :

Exp : N/A Location : Austin, Texas Metropolitan Area, United States Job Level : Mid-senior Designation : Head of Customer Experience & Retention at Bare Performance Nutrition
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Insights For Selling To Katie

During A Call Or A Meeting

DO's

  • Showcase existing customers and use case-studies to grab their attention
  • Mostly stick to your standard pitch and qualifying script, but add some stories or anecdotes to it
  • During followups, use calls or text if needed, they should be fine

DONT's

  • Don't lean very heavily into providing too much information, sharing whitepapers etc.
  • Avoid focusing only on the product or its ROI, keep building trust subtly
  • Don’t be too verbose or overly friendly; a little bit, however, is fine

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katie is

  • Nothing less than a strong combination of proof of results, relationship and high levels of professionalism is effective with them.
  • Will you ever get a clear answer from Katie

  • They can say no while staying friendly, but can also be pursuaded to reconsider

Insights For Deal Planning

    How fast (or slow) will Katie move?

  • They are generally fast movers and can take quick decisions
  • Can Katie take some risk or not?

  • They have high risk-appetite but can get ahead of themselves once in a while. Observe carefully

You And Katie

Personality Compatibility


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