Katie Monasmith

Go-getter
DISC Type : d

Chief of Staff at Puzzle

Spokane-Coeur d'Alene Area, United States

Overview

Katie Monasmith is the Chief of Staff at Puzzle. io and the Founder of The Ops Studio. With over 10 years of experience, she specializes in building operational infrastructure for startups, having supported over $10M in fundraising and helped launch more than 130 companies. She holds certifications in Generative AI.

Based on her education in International Business and Political Science, she likely has a keen interest in global affairs and economic trends. Her work is centered on improving efficiency to prevent founder burnout, suggesting a passion for sustainable business practices and work-life balance for entrepreneurs.

Unique fact: Katie has built and managed the operational systems for a portfolio of over 100 different companies.

Personality Overview

Decisive

Direct & Candid

Self-Confident

They respond well to confident salespeople.  They care equally about the product and its potential impact. They can be nudged to make faster decisions by offering what they value.

Topics They Care About

Defining Chief of Staff
Frequently clarifies the strategic responsibilities of a Chief of Staff, distinguishing the role from an Operations Manager or an Executive Assistant in her public posts.
Operational Infrastructure
Her company, The Ops Studio, focuses on creating operational systems for founders to help them scale their businesses without being overwhelmed by daily tasks.
Startup Fundraising
Has direct experience supporting portfolio companies in raising significant capital, from pre-seed to seed rounds totaling over $10 million.

Media Appearances

Katie has no verified media appearances

Work History

1-2026
Chief of Staff at Puzzle
4-2024
Founder at The Ops Studio
3-2022 - 5-2025
Director of Operations x Chief of Staff at Project 10K
6-2020
Founding Partner at Project 10K
6-2020 - 3-2022
Director of Operations x Chief of Staff | CILA Labs, LLC (Owned by Project 10K, LLC) at Project 10K

Education

International Business; Political Science; Economics from IES Abroad
Bachelor's Degree from University of Puget Sound

More Information

Social Presence :

Prographics :

Exp : 12 Location : Spokane-Coeur d'Alene Area, United States Job Level : Leadership Designation : Chief of Staff at Puzzle
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Insights For Selling To Katie

During A Call Or A Meeting

DO's

  • Be crisp while making the pitch
  • Tell them that you are there to help them create visible impact within their organization
  • Make sure that they have the necessary authority, they could present false stature sometimes

DONT's

  • Don’t try to be an alpha salesperson, give them equal space
  • Avoid long winding pitches, stay objective
  • Avoid repeating yourself or making generalizations

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katie is

  • Conviction in the product matters to them, followed by proof points and strong testimonials.
  • Will you ever get a clear answer from Katie

  • They may not be very forthcoming, but they will say no if needed.

Insights For Deal Planning

    How fast (or slow) will Katie move?

  • They are neither the fastest decision makers nor the slowest.
  • Can Katie take some risk or not?

  • They can take risks but after weighing up the pros and cons.

You And Katie

Personality Compatibility


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